Skip to content

Account Representative I

General Information

Ref #:

20230032076

Travel Amount Required:

None

Job Type:

Regular-Full Time

Location:

Noida - India - India

Description & Qualifications

Description

• Be an integral part of a team who provides first line of support to offboarding customers
• Be a flexible, fast learner ready to leverage our technology, tools (Sales Force, SharePoint, Service Now), and best practices to support offboarding customers
• Use existing standard operating procedures to solve routine problems
• Be an excellent communicator both verbally and in writing with internal teams
• Collaborate with internal partners in order to have a smooth clear hand-off of customers as they move through the offboarding process
• Follow up with internal team members on assigned tasks
• Create and update PSTs (Payment Services Termination requests)
• Create and update SRs (Service Requests)
• Data Entry

Qualifications

• At least 1 year of experience in a data entry position, with proven track record of accuracy
• Familiarity with payroll and tax software programs
• Knowledge of Microsoft Office applications: Word, Excel, Outlook
• Good verbal and written communication skills
• Track record as an enthusiastic team player
• Proven ability to prioritize tasks and organize online correspondences
• Exceptional follow up skills with strong attention to detail
• Ability to work both independently and collaboratively in a fast-paced, high transaction volume environment
• A motivated problem solver

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

Apply