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Description

Global Finance Services Associate Manager – Accounts Receivables
Responsibilities:

This position will support Invoice to Cash team in the GFS Noida. Key responsibilities will focus on Cash Application, review and resolution of open & unapplied payments, driving process efficiencies in the areas of cash receipts, billing and manual invoicing. This role will also be focused on the resolution of past due accounts within the parameter of existing credit and collections policies as well as decision making and judgment regarding accounts receivable and account reconciliation. This role will also support AR Subledger Close, MIS, Automation and other key initiatives.
This position will be based out of Kronos’ Noida office in India and will report to the Invoice to Cash Senior Manager who is also based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST and will require the flexibility to adjust shift timings during month/quarter ends to meet the needs of the business.

Primary Job Responsibilities
• Lead a Accounts receivable team of ~9 head counts. Work on mentoring and grooming the team, developing their skillsets and building career path for the deserving team members.
• Ensure all KPIs and SLA requirements have been met by the team on consistent basis.
• Work closely with onshore stakeholders to deliver as per defined delivery standards.
• Work in collaboration with other GFS teams to foster higher work Quality
• Focus on improving the CSAT score from customer satisfaction survey.
• Able to think out of the box for process improvement.
• Assist in APAC, Continental Europe and North America audit.
• Maximize efficiencies within the Cash Receipts, Billing and Invoicing functions including introducing new processes and technologies to streamline daily operations
• Collaborate with internal customers to provide necessary reporting
• Maintain proper internal controls relating to cash receipts and invoicing
• Assist in the month end close processes – Journal entries, Reconciliations, Closing AR Sub-ledger & reporting
• Manage a portfolio of accounts receivable for assigned territory
• Account reconciliation: provide back-up detail for training, services, or proof of delivery; submit tie-offs and refund requests as needed to clean up account balances.
• Support Statutory and GAAP Audit

Qualifications

• 8-12 years of work experience with a minimum of 6 years in AR, Billing and Collections
• D365 experience required
• Oracle, Netsuite, Esker experience is preferable.
• Should have experience in robotics, transformations, projects and Transitions
• Strong People Management skills with minimum 5 years of experience in managing a team of ~6-9 head counts.
• Commerce Graduate with a major in Accounting or Finance
• Advanced working knowledge of Microsoft Excel
• Awareness of tools like Power BI, Power Automate, ChatGPT
• Excellent verbal and written communication skills.
• Strong people and customer service skills, advocate positive working relationships among internal and external customers
• Well-organized, extreme attention to detail and a self-directed individual
• Prior experience working remotely with a US multinational company would be a plus.
• Self-motivated individual with extreme attention to detail
• Strong analytical skills

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.