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Associate Manager, Business Analysis

General information


Lowell - Massachusetts - USA


Software & Product Development

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Description & Requirements


UKG is looking for a business analyst leader to join our Dimensions Timekeeping Product team. Business Analysts (BA’s) are an integral part of the product and facilitates collaboration between the Development and Product teams. As a manager you will be the leader of a team of business analysts whose primary focus is the delivery of the Timekeeping Product Line. You are responsible for the care and feeding of a team of BA’s ensuring that have what they need to best deliver products in a timely manner for our customers. You will help them define the solutions that allow our users and customers to get to the next level when engaging their people. If all of this sounds like the perfect fit for you, submit your application today.
Primary Responsibilities (~40-50%)
• Motivate, coach and lead a team of Business Analysts for a specific domain to achieve department goals
• Coach, promote teamwork, resolve conflict and conduct performance evaluations
• Drive a culture of continuous improvement
• Foster a creative and innovative environment
• Function effectively in a high paced environment
• Accountable for the direction and processes of the BA role with input from key stakeholders
• Responsible to evaluate the individual performance of direct reports and determine merit increase and rewards
• Acts as the Hiring Manager when a position opens – working with Talent Acquisition to post and hire. Responsible for the final hiring decision
• Responsible to work with other BA Managers on regular Talent Reviews of the BA Organization as a whole

Secondary responsibilities (~50-60%)
• Participate in the analysis for one or more development teams
• Research & refine functional requirements, communicating directly with customers in collaboration with Product Managers
• Participate in the high-level collaboration of designs with BA, UX & development team members
• Assist in driving the story backlog according to level of importance
• Participate in customer meetings with Product Managers to get a better understanding of Customer Ideas/Issues


• Ideally 5+ years experience in a software development environment with business analysis experience
• Proven leadership, analytical, decision-making, and team building skills
• Proven ability to lead diverse groups of people to solution agreement by leveraging influencing skills to drive consensus
• Detail oriented with ability to see the big picture
• Exceptional partnership skills
• Domain knowledge requirements for Timekeeping
• Ability to work independently and balance multiple priorities
• Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders
• Think imaginatively and intuitively while quickly grasping and synthesizing new ideas
• Ability to work in a collaborative team environment to solve business problems
• Strong customer focus

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.