Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers  #WeAreUKG 

Description

8+ years of experience in payroll operations with a minimum of 3 years of supervisory experience.

Manages and leads the payroll team with the goal of implementing best practices and building a world-class organization.

Have a thorough understanding of internal controls as they relate to payroll functions.

Mentoring people, monitoring processes, and ensuring technology is leveraged to exceed customer SLAs.

Should be able to get the deliverables met by the team at the expected level or more.

Should be able to review and finalize the RCA, ensuring occurrence is controlled and improvement is displayed.

Excellent understanding of end-to-end US payroll processes

Manages and leads the payroll team with the goal of implementing best practices and building a world-class organization.

Must have the ability to manage difficult customer communications and the ability to build strong working relationships both internally and externally.

Ensures timely and accurate monthly reporting information is sent to appropriate departments.

To assist and encourage team members to submit process innovation ideas as per the assigned goals, ensure team members submit at least one process improvement idea per quarter.

To submit, also assist and encourage team members to submit process innovation ideas as per the assigned goals.

Responsible for hiring, training, development, and all people-related aspects of leading a high-performing team.

Conduct one-on-one meetings with the team, provide coaching, and provide performance reviews.

Address any performance issues right away to ensure employees are aware of them and have the chance to improve.

Focus on the development of each team member individually.

Ability to multi-task and effectively deal with projects as well as tactical operational details.

Able to help others navigate through difficult situations.

Ability to work with individuals, groups, and teams to identify issues and solve problems.

Develops, implements, and maintains systems, procedures, and policies to ensure adherence to company guidelines.

Problem solving, time management, and priority-setting skills

Strong judgment with the ability to multi-task and effectively deal with projects as well as tactical and operational details

Results- and customer-oriented individual who possesses a positive can-do attitude and is continually striving for excellence.

Outstanding people/team management and communication skills

Make the necessary adjustments to keep the team engaged and/or look into the cause of the team's (or a single team member's) decline in motivation.

Establish and maintain exceptional business relationships with internal stakeholders while working collaboratively.

To ensure all KPI Targets are met for the team

Generate operational metrics to communicate and manage the performance of the team

Maintain regular contact with stakeholders to solicit feedback and identify potential areas for growth.

Qualifications

Overall, 8 to 12 years of work experience, of which the last 5 years were in US payroll or HCM,

3 + years of management experience leading a team

Excellent understanding of handling end-to-end US payroll processes.

Experience in handling at least 5-8 team members

Team handling experience, project implementation, extensive general USA payroll and UKG Pro knowledge

We are looking for candidates, who are open to Night shift, flexible to work in shifts as per the business requirements.

Advanced knowledge using the Microsoft Office Suite

Experience with UKGPro is an added advantage

FPC certification is preferred.

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.