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Bilingual FR/ENG QA Manager

General information


Montreal - Quebec - Canada


Software & Product Development

Ref #:


Description & Requirements


Our bilingual FR/ENG QA Manager will be leading the QA team within the schedule generation and forecasting engine group. This group develops and maintains software applications based on advanced mathematical and analytical methods (Operations Research) to solve complex decision-making problems. The QA Manager will ensure that software products are delivered timely with excellent quality. He/She will also be responsible for delivering a quality release and set of features – making decisions about feature readiness and identifying areas for quality improvements. As a QA Manager, you will be part of our global engineering management team within our latest SaaS/Google Cloud platform, UKG Dimensions.


• As a people manager, provide mentorship, guidance and support to the team, in using processes and tools, and ensure career growths as well.
• Drive and on-time delivery of software products with high quality, using agile and customer focused quality practices throughout project work
• Define and utilize metrics and reports to manage quality efforts, must take responsibility for the quality of products
• Define and drive with architects and product stakeholders the strategic aims and roadmap for product quality, including performance as well as testing throughout Software Development Life Cycle to achieve the department’s aim
• Drive high quality standards and practices through education, training and suggesting/trying new approaches to quality
• Collaborate with other teams within the quality organization as well as cross functionality with other key stakeholders in Development, Product Management and Project Management Office. High degree of matrix management and ability to influence others
• Expert in facilitating and managing groups & teams around a topic or activity
• Awareness of new technologies and make recommendations on future direction as it relates to quality as well as apply the latest techniques and industry information as appropriate.
• Recruit new employees with the local recruiter and ensure professional improvement, progression and training of employees through effective coaching and learning initiatives


• 7+ years of relevant industry experience in QA/test automation environments along with 1+ years of experience in people management (1-1, hiring, performance reviews...)
• Good level of bilingualism French/English
• Experience as QA manager for a SAAS solution with both web FE and API BE public access
• Experience in Agile Scrum approach and CI/CD pipeline
• Strong knowledge on platform technologies like Docker/Kubernetes, VM, public cloud platform (Google, Aws, …)
• Experience working with remote teams (full time and consultants) and team members
• Experience in driving continuous improvements and innovation
• Ability to work collaboratively across functional boundaries to drive high quality results
• Key skills include an ability to organize and motivate a team, analyze and resolve risks, execute a project plan and communicate status accurately.
• Experience/Knowledge in Operations Research, or related fields, would be an asset.

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.