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Billing Operation Administrator III

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Lowell - Massachusetts - United States, Weston - Florida - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

Description & Qualifications


As a Billing Operations Administrator III, your primary responsibility will be to process customer billing and credit transactions. This includes handling month-end invoicing, collaborating with the Accounts Receivable Team to address customer inquiries, and resolving billing disputes. Additionally, you will review and approve customer credits issued by other departments. Your role is crucial in maintaining efficient billing operations and ensuring customer satisfaction. You are expected to be self-sufficient in executing these responsibilities while contributing positively to the team as a whole.


Knowledge and Abilities

To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required.

• Strong organizational skills and attention to detail required
• Ability to manage priorities and meet deadlines in a dynamic environment
• Ability to research billing issues and communicate relevant conclusions, both verbally and in written format
• Embody self-sufficiency; proven ability to work independently
• Proficient in Excel
• Able to contribute positively as part of a team
• Maintain a positive can-do attitude
• Between 1 - 2 years of billing and/or crediting experience

Education, Work Experience

• BS in Accounting, Finance, Business or related fields.
• Working knowledge of Microsoft Dynamics is a plus.
• Working knowledge of Salesforce is a plus.
• Previous experience in Billing/Credit roles is a plus.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email