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Description

The Billing Operations Specialist will provide financial, administrative and clerical support to the organization. The candidate will require to have a strong internal and external customer focus, being able to deal with different Finance tasks in a timely and effective manner, while streamlining office operations. • Validate the list of requirements by customer and invoice to determine if it is correct or not and proceed with delivery or re-bill.
• To cancel the tax invoices identified as erroneous on the authority's web portal within 24 hrs.
• Dialogue with internal and external users to identify specific customer billing requirements (In the case of new customers or changes in customer’s policies).
• Assists customer calls requesting clarifications on their billing.
• Ensures obtaining the necessary documents and acknowledgments to resolve the delivery of invoices to customers
• Generates account statements to reconcile with internal billing or customers.
• Maintains up to date accounts receivable files and records (Control Sheet and Tracker).
• Assists with local customer requirements, providing company information, filling and sending required customer forms.
• Receives bank checks delivered by customers unable to make bank transfers to BofA and takes care of the deposit at the bank branch.
• Audits electronic invoices in local fiscal authority portal and requests clarifications as needed.
• Performs data entry for internal or external audits.
• Assists in general financial management and analysis as needed.
• Performs courier tasks transporting documents, assisting with bank and government procedures.
• Provides logistical support and acts as a liaison with the customs agent for the payment of taxes related to hardware exported from Mexico to other countries in Latam.
• Validate the list of requirements by customer and invoice to determine if it is correct or not and proceed with delivery or re-bill.
• To cancel the tax invoices identified as erroneous on the authority's web portal within 24 hrs.
• Dialogue with internal and external users to identify specific customer billing requirements (In the case of new customers or changes in customer’s policies).
• Assists customer calls requesting clarifications on their billing.
• Ensures obtaining the necessary documents and acknowledgments to resolve the delivery of invoices to customers
• Generates account statements to reconcile with internal billing or customers.
• Maintains up to date accounts receivable files and records (Control Sheet and Tracker).
• Assists with local customer requirements, providing company information, filling and sending required customer forms.
• Receives bank checks delivered by customers unable to make bank transfers to BofA and takes care of the deposit at the bank branch.
• Audits electronic invoices in local fiscal authority portal and requests clarifications as needed.
• Performs data entry for internal or external audits.
• Assists in general financial management and analysis as needed.
• Performs courier tasks transporting documents, assisting with bank and government procedures.
• Provides logistical support and acts as a liaison with the customs agent for the payment of taxes related to hardware exported from Mexico to other countries in Latam.

Qualifications

• Experience working in Administration, Accounting or Finance
• Experience supporting office operations is a plus (courier, driver, office clerk)
• Proven ability to work independently, highly organized and effective in handling multiple detail-oriented projects in a fast-paced environment
• Strong customer service and communication skills
• Able to contribute positively as part of a team, helping with various tasks as required
• Ability to interact with various levels of business functions and professionals in and outside the organization, and to respond effectively to the needs of the business is required
• Intermediate knowledge of Microsoft Office, Aspel-COI and Oracle preferable
Bachelors degree in Finance or a similar discipline

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.