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Business Analyst

General information


Indianapolis - Indiana - USA, Lowell - Massachusetts - USA, Weston - Florida - USA


Software & Product Development

Ref #:


Description & Requirements


UKG Dimensions has an exciting opportunity for a Business Analyst to join the Organizational Readiness Team. The Business Analyst is responsible for research, analysis, process mapping and driving continuous improvements and efficiencies throughout the organization. This person will also be responsible for blending our readiness processes from Pro & Dimensions into a single best in breed Org Readiness approach. This position is responsible for identifying trends through data analysis, collaborating with our cross-functional resources on efficiency opportunities, and working directly with the ORT Program Managers to pilot, validate, and execute on improvements.

• Technical and data driven person who also understands the business impacts when decisions are made and gaps are identified
• A mindset focused on quality with the ability to challenge the norm in a tactful manner
• Turning complex Problem or Goal statements into actionable plans, templates and/or presentations
• An interest in staying “out of the box”
• The ability to negotiate and clearly articulate expectations
• A willingness to “get your hands dirty” by learning and understanding the various roles within the organization
• Collaborative person with experience managing difficult conversations in process mapping exercises between many (12+) cross functional teams


• Industrial Engineering degree or similar process certification/education a plus
• Minimum 3 years of experience in relevant jobs
• Background in a SaaS or Software Enterprise environment
• Business Analysis experience in order to be able to identify and write requirements
• Power BI or similar tools (Tableau, Cognos,...) experience required
• Proficient in full suite of MS products
• Experience in creating and improving repeatable processes
• Experience in Microsoft Excel, Excel VBA is preferred
• Experience in Visio and Smartsheet is preferred
• Experience creating, organizing and maintaining SharePoint sites is a plus
• Experience with UKG Dimensions, HCM and/or Pro WFM is a plus
• Quality certification – Lean or Lean Six Sigma is a plus

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.