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Business Program Manager - Global Methodology

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Florida - Florida - Remote, Georgia - Georgia - Remote, Massachusetts - Massachusetts - Remote

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

Description & Qualifications


The Business Program Manager – Global Methodology will be the Strategic Design Team lead for our global methodologies, including a specific focus on Global Payroll and the One View Suite. The Business Program Manager is a strategic business partner that will work collaboratively with the delivery leadership team, stakeholders, and Subject Matter Experts (SMEs) to define the strategy, document the processes, and act as the owner of the end-to-end methodologies that comprise our UKG global delivery. This role will also work to prioritize, manage, and govern the initiatives related to our global delivery, acting as a stakeholder and strategist to align outcomes to our business objectives. This role will also partner with stakeholders and field resources to ensure that processes are documented in project map that align to our methodology and that enable global services teams to execute their work to deliver our solutions in an efficient manner. The role will work closely with our One View product delivery owners and EPIC colleagues to ensure that our methodology stays up to date with the latest changes and in conjunction with our Go-To-Market strategies.


• Document and manage the end-to-end processes for the delivery of our global products, including but not limited to One View and the Pro Suite.
• Ensures there is understanding & consideration for cross-dependencies of various initiatives, process changes, re-orgs, tooling changes, major product changes, and any other shifts that result in updates to employee execution in delivery
• Drives scalability, standardization, and accountability for executing changes in alignment with OKRs and primary business objectives of UKG
• Partner with Employee Experience groups to drive successful piloting of new processes, tools, and product updates as required
• Leverage data, defined business objectives, cross functional collaboration, real time business needs and gap analysis to identify on-going needs and opportunities for continuous improvement.
• Maintain and communicate project status, success metrics and business impact for the benefit of stakeholders and GSO leadership.
• Cross-functional partner to multiple groups across Services to facilitate the documentation of processes, including into Project Map.


Basic Qualifications:

• Prior project management experience.
• Knowledge of SaaS software and technology trends.

Preferred Qualifications:

• Excellent communication and collaboration skills.
• Strong organizational skills
• Self-starter who is willing to work with minimal supervision
• Strong leadership and management skills
• Ability to influence and motivate teams and leaders across the enterprise
• Able to see the “big picture” and to prioritize accordingly
• Capable of finding innovative ways to solve problems
• Experience within professional services firms, specifically transformation projects is desirable
• Familiarity and experience with Smartsheets and/or Power BI is preferred
• Certifications in Program (PgMP) and/or Project Management (PMP) is desirable
• Knowledge of UKG Methodology, processes and best practices, prior UKG and/or Global implementation experience preferred.
• Flexibility to travel as needed up to 25%

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email