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Cloud Infrastructure Engineer II (Windows Server, Powershell)

General information

Location:

Noida - India - India

Function:

Customer/Technical Support

Ref #:

20210019636

Description & Requirements

Description

The duties of a Cloud Infrastructure Engineer II will be to develop PowerShell scripts for automating various tasks of OS and Applications running on Windows platform. Ability to write PowerShell scripts to automate tasks on an immediate request. Testing and validation of script/applications. Documentation of test cases and result report. Troubleshooting and analytical skills. Works independently with limited Supervision/Consulting and regular follow-ups with team. Attend weekly calls/meetings to resolve issues, concerns on a day-to-day basis

•Monitor tickets in Service Desk or Service Cloud
•Complete standard tasks that have clearly defined processes and procedures
•Self-motivated, able to prioritize work, work alone or in a team. Implementing, managing and configuring cloud solution tools.
•Support and work within the ITIL support structure for Change, Problem and Capacity management
•Collaborate closely with other support teams to provide and improve quality of service to the customer both internal and external.
•Documentation in the form of basic How to documents, designs documentation, performance reporting as well as operational procedures
•May mentor one or more team members. Motivates, develops, and manages performance of individuals and teams.
•Produces regular and ad-hoc management reports in a timely manner.

Qualifications

- Related Bachelor’s degree plus 3 – 5yrs of experience in medium to large IT environment with scripting languages such as PowerShell
- Experience in a Hosting, SaaS, or Cloud environment is strongly desired.
- Must have Skills:
- PowerShell scripts development for automating various tasks of OS and Applications running on Windows platform. Ability to write PowerShell scripts to automate tasks on an immediate request. Testing and validation of script/applications. Documentation of test cases and result report. Troubleshooting and analytical skills. Works independently with limited Supervision/Consulting and regular follow-ups with team. Attend weekly calls/meetings to resolve issues, concerns on a day-to-day basis
- Solid understanding and hands on experience of Windows Administration: Active Directory, SMTP, DNS, SFTP troubleshooting skills, tuning Windows for performance and OS patching
- Experience with VMware administration and support.
- Good to have Skills:
- Understanding of Linux environment and administrative support experience.
- Understanding of Citrix Application Server and Microsoft Terminal server
- Knowledge of SAN Storage and backup technologies
• Solid verbal and written communication skills
• The following certifications would be a strong plus:
o Microsoft MCP, MCSA, MCSE
o VMware VCP, VCA
o ITIL Foundation V3

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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