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Cloud Principal Technical Program Manager

General information


Lowell - Massachusetts - USA


Software & Product Development

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Description & Requirements


Be a part of a growing innovative SaaS organization providing Human Capital Management & Labor Management software solutions to global customers. The candidate will be responsible for leading and driving technical programs and projects related to the development, deployment, management and on-going optimizations of public cloud-based software solutions. The candidate will work closely with varying teams and roles in a highly collaborative environment ranging from Developers to Architects to Executive Leadership to drive delivery of projects. This is a unique and demanding role along with being a part of a great company.
• Be a Leader that uses data to drive for excellence and accountability
• Be an ambassador that solves problems while leading and influencing a cross functional organization. Enjoy helping the team be a success.
• Lead by example and skill to problem solve while bringing structure to complex issues and problems. Effectively identify Risks and strategies to mitigate them and communicate throughout the organization
• Develop technical requirements, objectives and schedules to manage project delivery on time and within budget.
• Work efficiently with counterparts in Cloud Delivery, Engineering, QA, Product management, Architecture and stakeholders to ensure all requirements from a business perspective are aligned.
• Help create wildly successful customers by focusing on delivering outstanding results.
• Be an excellent communicator. Communicate clearly and concisely, listen to others, be honest and create dialog.
• Drive Global PMO best practices and improvements, facilitate retrospectives to foster continuous improvement. View the business from a “Glass Half Empty” perspective to intensely focus on how we can operate more efficiently.


• BS/BA or master’s degree in computer science, Engineering, Industrial Engineering, or related discipline or equivalent experience. PMP, PgMP, PMI or Agile/Scrum Master certification a plus.
• Good to excellent knowledge of infrastructure technologies and how they work
• Hands on implementation of Cloud/SaaS projects or projects completed on cloud platforms like Google, AWS or Azure. (Google experience a plus)
• 10+ years of program management experience in Cloud Infrastructure, SaaS and software development or equivalent technologies
• Proven record of delivering projects and programs from initiation through implementation.
• Technical knowledge of Cloud Infrastructure, Tools and Automation
• Expert in project and program management best practices
• Strong understanding of software and infrastructure development life cycle, including cross-functional support activities
• Ability to influence across functional boundaries and across multiple organizational levels to drive results. Prior experience working with geographically distributed teams and offshore partners a plus


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.