Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers  #WeAreUKG 

Description

UKG is seeking a customer focused, highly energetic, and experienced individual to join our Payment Services Team as a Data Operations Representative. Payment Services strives to deliver exceptional quality service and effective communications with our customers. This role is responsible for assisting with client data changes, while exceeding our customers’ expectations. This individual has a strong passion for people, building relationships, ability to effectively multi-task/prioritize, and a keen focus on accurately processing customer requests.

Duties and Responsibilities:
• Daily mail processing and distribution
• Scan, fax and index various document types.
• Print and Process Daily Coupons and Checks
• Print and mail trust checks for prior period payments
• Builds and maintains strong peer relationships within the team and across the organization
• Provide after-hours support as business needs arise

Qualifications

Basic Qualifications:
• 1 years related business experience in client services or operations
• Expected to work overtime as required during anytime sensitive job assignments
• Proficiency with Microsoft Office applications such as Word, Excel, and PowerPoint


Preferred Qualifications:
• Strong oral and written communication skills
• Excellent customer service skills
• General understanding of payroll and payroll tax industry experience
• Experience with data auditing, case management experience, and data control
• Process/operational excellence experience is a plus
• Must be self-motivated

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.