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Director Site Reliability Engineer

General Information

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Job Type:

Regular-Full Time


Noida - India - India

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

Description & Qualifications



UKG is looking for an innovative cloud leader with experience working in large scale cloud environments. The UKG SRE & Observability teams have a global presence that leverages technology and right size process to deliver world class solutions. You will lead a global cloud team focused on establishing an SRE culture, aligning enterprise observability capabilities, evaluating cloud native technologies, and delivering core capabilities to help scale the business. The focus of the cloud organization is to enable the business to deliver value at a rapid pace by providing observable building blocks to ensure UKG has a consistent approach to delivery and security in a cloud environment. The focus of the UKG Cloud org is to ensure our product engineering teams have the tools and technologies to deliver a consistently great and secure customer experience. You'll need to have strong experience in Public Cloud Technologies and a lean approach to delivery.


-Lead the SRE & Observability teams and execute on the vision of providing an enterprise based common Observability Platform leveraged by a global Engineering, Product and Cloud organization

-Help drive change across the company, working towards a common methodology based around Site Reliability Engineering and Solid System Engineering practices

-Analyze current technology utilized within the company and develop steps and processes to improve and expand upon them

-Collaborate closely with engineering professionals within the organization to streamline delivery to the cloud

-Help eliminate all manual intervention associated with delivery of value with a focus on velocity

-Provide programmatic building blocks to enable product engineering teams to solution business value at a rapid pace

-Mentor and train engineers throughout the organization and seek to continually improve cloud delivery practices companywide

-Coach the organization on SREs principles: automation, visibility improvements, toil reduction, self-healing, and root cause analysis

-Understand Business priorities and identify technical initiatives that help achieve desired outcomes

-Be a strong advocate of the Continuous Delivery culture


-Bachelor's Degree or Master's in Computer Science, Engineering, Software Engineering, or a relevant field

-15+ years of development/engineering experience

-Experience managing resources across a global team

-Demonstrated ability to influence and execute in a dynamic, matrixed environment

-Strong communication skills and ability to explain protocol and processes at various levels of organization

-Professional experience and a high-level understanding of working with various operating systems and their implications

-Strong experience delivering and managing solutions in a public cloud environment

-Experience with Linux-based infrastructures, Windows-based infrastructure, and Google Cloud Platform

-Strong experience with databases such asMS SQL, MySQL, NoSQL, Elasticsearch

-Knowledge of development languages such asJava, JavaScript, Python, Groovy, Bash

-Professional experience with Automation frameworks and deployment orchestration capabilities

-Professional experience with Observability platforms such as New Relic, DataDog, Dynatrace

-Experience with Agile Delivery, Scrum/Kanban/SAFe, etc.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email