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Garnishment Administrator

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Atlanta - Georgia - United States, Scottsdale - Arizona - United States, Weston - Florida - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

Description & Qualifications


The Garnishment Specialist II is responsible for providing world class support and timely processing of assigned garnishment cases for UKG Inc.’s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up garnishment deductions and written responses as required to the agencies and courts.

Primary/Essential Duties and Key Responsibilities:

Ability to recognize and categorize orders for all garnishment types

Performs accurate and timely garnishment processing including garnishment interpretation and updating deductions data according to established timelines, standards and procedures for all garnishment types with minimal assistance

Follows the established process to provide accurate and timely written answers to garnishment and/or court notices as required within prescribed time limits

Ability to effectively examine and reconcile garnishments

Respond timely and accurately to internal and external contacts including customers, courts, attorneys and agencies concerning garnishment orders

Escalates non-routine inquiries and issues for assistance to Sr Specialist, Team Lead, Garnishment Manager and include Director on critical issues

Effectively use appropriate resources which include process documentation and our compliance reference ‘Complete Guide to Federal & State Garnishments’ and Garnishment Specialist III, Team Lead and Manager

Attend and actively participate in all scheduled Customer Success Group, Garnishment Department and POD Team meetings and review recordings for any missed due to time off or other unavoidable conflicts

Adheres to current jurisdictional requirements and standard processes when handling garnishment orders

Assists with garnishment set-up for new client implementations as requested

Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes

Being a team player always remembering that all clients are our clients

Other special projects or tasks assigned by Management


Required Qualifications: 

Knowledge, Skills and Abilities

<1 year Garnishment experience, including set up and court/agency responses-preferably with high transaction volumes

Intermediate proficiency with Microsoft Office applications: Word, Excel and Outlook

Highly motivated to learn new concepts, processes and procedures

Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments

Excellent analytical ability

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions and percentages

Assists with related special projects as required

Overtime may be required during any calendar quarter

Experience, Education, Certification, License and Training

Associate degree (A.A.) or equivalent

Preferred Qualifications:

Experience processing high volume garnishment orders

Working knowledge with UKG Pro/UltiPro is a plus 

FPC or CPP is a plus

Interpersonal Skills:

Highly motivated and team oriented

Strong oral and written communication skills

Communicates and provides superior service

Ability to handle multiple tasks under tight deadlines

Extremely detail-oriented with strong organizational and follow-up skills, as well as experienced in handling multiple priorities

Excels in a fast paced and evolving environment

Excellent time management skills

Ability to deal effectively with a diversity of individuals at all organizational levels

Process oriented

Commitment to excellence and high standards 

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email