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HCM Solutions Specialist - Public Sector

General Information

Ref #:


Travel Amount Required:

Up to 50%

Job Type:

Regular-Full Time


USA - USA - Remote

Description & Qualifications


The HCM Solution Specialist (HSS) works in partnership with several Public Sector sales teams to sell UKG Human Capital Management (HCM) solutions to prospects and existing customers as a part of US Public Sector vertical. The primary focus is supporting sales teams to add UKG Pro HCM to existing Public Sector workforce management (WFM) customers and migrate existing HCM customers to the UKG Pro platform within the US.

This is a strategic role and requires working knowledge of HR and payroll functions and procedures. The HCM Solution Specialist (HSS) needs to understand the prospects requirements and help build/sell the business case to migrate/add UKG Pro and Ready to the customers UKG Suite as well as help sales execs with new prospects.

The HSS assists marketing and sales with messaging and positioning UKG HCM in the Public Sector market. This role also helps engineering understand the unique needs of Public Sector and supports driving the solution upmarket in Public Sector settings.

• Partner with Public Sector sales teams to provide strategic account focus and solution selling of UKG HCM Solutions
• Work with field sales to aggressively uncover and create demand for UKG Pro additions and migrations
• Uncover business need and demand creation of the migration to UKG Pro
• Lead activities/initiatives to ensure Help prospects understand the full value of UKG Pro in their environments
• Work in the field with the UKG Public Sector sales teams to qualify, strategize and win UKG Pro sales opportunities
• Provide HCM, HR and Payroll expertise in the areas of business process design, system utilization and current or emerging trends during the sales pursuit. Executes major programs that influence the direction of the sub-function
• Work with UKG engineering to ensure feature functionality requirements are meeting public sector market requirements


• 5+ years of experience as sales overlay specialist or partnering with sales team is required, preferably within human capital management & the Public Sector.
• Experience with UKG Pro (formerly Ultipro) is desired but secondarily, experience in working with Public Sector specific HCM solutions would be preferred as well
• Experience with UKG Dimensions HCM & UKG Central HCM is preferred
• Subject matter expertise in human resources and payroll required.
• Experience with HCM & WFM in city, county, or state government or Higher Ed is preferred
• Executive acumen and persuasion skills
• Technical acumen on cloud infrastructure, security, and SaaS solutions is a plus

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado Pay Law

If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to 

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.