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Immigration Program Manager

General information


Lowell - Massachusetts - USA, Weston - Florida - USA


Human Resources

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Description & Requirements


This position is a key support resource to the Global HR team. Key responsibilities include project and program management, HR data management and day to day oversight and management of operations within the global immigration function.

Key Job Responsibilities:
• Manage day to day global immigration program for all legal entities under the UKG umbrella.
• Main point of contact for employees, HR and business leaders, recruiters and candidates regarding any immigration matters and decisions regarding immigration program and individual immigration cases.
• Present business leaders with forecasts and immigration regulation updates.
• Document cost estimation and obtain management approvals of each immigration case
• Liaise with immigration attorneys and vendors to ensure compliance, optimal process timeline, cost effectiveness and maximum efficiency on a global scale
• Carry out in depth immigration evaluations for any candidates requiring sponsorship. Use the information gathered to make thoughtful recommendations to the business to ensure the lowest possible risk to the candidate and the company.
• Monitor expiration dates of immigration documentation to ensure Federal I-9 and work authorization compliance
• Fully manage the planning and implementation of work permit/visa renewals of current employees to ensure all actions are carried out on schedule without delays
• Provide high touch assistance and service to employees regarding any immigration related concerns or questions to ensure a positive employee experience
• Partner with the business to provide updates on regulations, policy changes, and cost saving measures for the immigration program
• Manage and adhere to retention policies to remain legally compliant in regards to immigration documentation
• Partner with the global mobility team to analyze immigration options for all requested international work assignments
• Manage announcement and triage employee concerns/questions that result from governmental executive orders, travel bans or proclamations that may impact our current immigration population
• Continue designing and implementing new immigration policies as UKG continues to grow and combine our international business units


Educational Requirements:
• 3+ years’ experience in an immigration related role
• Bachelor’s degree in Business or Human Resources preferred

Other Skills:
• Intermediate to Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Strong communication and interpersonal skills required
• High level of self-initiative
• Effective time management skills with attention to detail
• Demonstrated sense of urgency with an emphasis on delivering results
• Ability to adjust to multiple demands, shifting priorities and demonstrated flexibility and resilience in a fast-paced environment with strong organizational skills
• Ability to work with all levels of staff

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.