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Implementation Consultant

General information

Location:

London - United Kingdom - United Kingdom

Ref #:

20210021331

Description & Requirements

Description

HRSD is looking for a Senior Implementation Project Manager. The Implementation Project Manager is a part of the Customer Services team filled with dedicated, passionate people who take pride in going to extra mile to provide outstanding service to our diverse customer base.

He or she will be in charge of the implementation of our solutions, driving, guiding and advising Customers. The ideal candidate will have 4 to 6 years’ experience in project management, ideally in the implementation of HR dedicated IT solutions.

He or she will also have good technical skills to carry out projects with a pace of quick implementation (2-6 months on average). Experience implementing SaaS or in-house systems (such as ADP, Peoplesoft …) or document management/case management systems is an advantage.

Client-facing Responsibilities :

- Manage the full project life-cycle implementation
- Lead workshops to collect client specifications and to provide industry standards
- Configure the application based on client specifications
- Coordinate implementation solutions teams (configuration, IT, product ...)
- Lead steering committees and follow-up meetings
- Identify and analyze project risks & dependencies
- Control customer delivery and validate customer go-live
- Measure project success and identify improvements needed
- Take part into presenting and promoting our Implementation Service to prospects

Internal responsibilities :

- Stay abreast of new features and products released
- Act as a subject Matter Expert on identified topics/products
- Contribute to maintain and grow our internal team knowledge
- Collaborate closely with various cross-functional teams (Product Management, R&D, Sales & Customer Success) to drive better results
- Mentor new comers and ensure a smooth integration and ramp-up
- Promote the Implementation team
- Participate into Pre-sales process and RFPs

Qualifications

- Strong oral and written communications and attention to details
- Excellent client presentation skills
- Project management experience managing medium to large scale projects
- Technical basis for understanding HRSD
solutions (solution architecture, database and security) and sFTP/SSO setup
- Flexibility, versatility and responsiveness
- Ability to travel (frequent client visits, primarily in UK, Ireland and Nordics countries)
- 4-6 years’ experience managing medium to large scale project, ideally for a SaaS HR provider or HR services provider
#LI-REMOTE

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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