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Description

Job Summary:
UKG is looking for a hardworking and driven Business Process Analyst to be a part of our Automation team. As a BPA on the automation team, you will be an essential member of a cutting-edge team responsible for successful automation of processes that enable our fellow team members to focus on more value-added activities. You will be accountable for managing stakeholders, researching, analyzing and documenting clear process maps and Process Definition Documents in a way that they can be understood by both the business partners and the development team. If you are passionate about collaborating and working with skilled Software Engineers, Business Analysts and Product Managers in creating high-quality software for customers, this role is for you.

Primary/Essential Duties and Key Responsibilities:
Partner with internal and external stakeholders by analyzing processes and assessing feasibility for automation. Also, confirm current metrics by baselining the process and compare them with projected future state metrics.
Analyze, understand, and document business processes in detail for the purpose of RPA deployment.
Participate in various types of interviews, meetings or workshops to define, optimize, and document processes to configure RPA solutions.
Leverage process improvement experience to streamline and optimize processes for RPA implementation.
Be able to quickly recognize waste, opportunities for improvement, and quantify both as a metric.
Deploy a multi-disciplinary approach (i.e. machine learning, AI tools, business analytics, etc.) to solving business challenges.
Contribute to building a repository of tools, playbooks and best practices.
Requires minimal supervision on medium to large scale projects
Be an advocate for process improvement and process automation

Qualifications

Required Qualifications:
Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders
Demonstrated ability to learn quickly in scenarios that are not well defined or structured
Strategic and analytical thinker, able to move seamlessly from high-level concepts to details and solutions without much guidance
Comfortable working with data and reporting tools such as MS Suite Excel, PowerBI, Aha etc.
Track record of meeting and/or exceeding established client, project and performance goals
Excellent interpersonal communications skills; strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise
Project Management
Worked with Automation tools like UiPath or Automation Anywhere
Worked with Visio, BPMN, or other Process mapping competencies
Stakeholder Management

(Experience, Education, Certification, License and Training)
Bachelor's degree in Business Administration, Computer Science, Engineering or Information Systems or related


Preferred Qualifications:
UI Path Certified RPA Associate
Experience working with Agile development and Scrum
CAPM/PMP certification
HR Payroll experience

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.