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Lead Business Operations Analyst

General Information

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Job Type:

Regular-Full Time


Alpharetta - Georgia - United States, Atlanta - Georgia - United States, Boston - Massachusetts - United States, Chelmsford - Massachusetts - United States, Ft. Lauderdale - Florida - United States, Lowell - Massachusetts - United States, Miami - Florida - United States, Miramar - Florida - United States, Pembroke Pines - Florida - United States, Sunrise - Florida - United States, Waltham - Massachusetts - United States, Weston - Florida - United States

Description & Qualifications


UKG Cloud Business Operations is hiring a Lead Business Operations Analyst to support our Product, Development, and Cloud teams. This role will produce high quality dashboards, analytics, and insights from our Data Warehouse and lead or assist with process optimizations that support reporting, KPI development or improve data quality.

This position requires a strong understanding of Cloud technologies as we work exclusively in the Cloud space.

In support of our culture, we are adopting a hybrid working model of 3 days per week in the office and the rest of the week from home. This hybrid position is open to any of our corporate offices in either Weston FL, Lowell Mass, Atlanta, or Alpharetta GA.

Job Responsibilities:

• Develop dashboards that tell a story, wow stakeholders, drive decision making, and ensure objectives are measured
• Generate requirements, design solutions, develop implementation plans, and lead projects from a technical and project management perspective
• Develop a multi-faceted understanding of our business to anticipate stakeholder needs
• Work with thought leaders to continuously improve Cloud Business Operations’ strategic offerings and focus
• Drive data quality by validating data & calculations, surfacing and remediating issues
• Lead/Assist with process optimization efforts
• Mentor members of the Cloud Business Operations team where appropriate
• Query and transform data from multiple data sets and integrate large volumes of data from a variety of sources
• Data Analysis, Operational tasks, but above all, a team player



• Experience with Cloud Technologies, SaaS business models and/or tech company operations
• Lead level understanding of ITIL Principles, Data and Process Analysis, Power BI.
• Experience with Python, Agile Project Management
• Excellent communication and presentation skills, appropriate for a leadership audience


Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email