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Lead Business Process Consultant

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Alpharetta - Georgia - United States, Lowell - Massachusetts - United States, Weston - Florida - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

Description & Qualifications


About the Team:

The Lead Business Process Analyst will be part of the Strategic Business Process Consulting team within the Digital organization. You will be responsible for analyzing existing processes and working with stakeholders to develop streamlined and efficient processes. You must be comfortable working independently in a fast-paced environment, and be able to effectively collaborate with teams across the organization. The ideal candidate will have experience with process mapping and modeling in areas including, but not limited to Lead to Opportunity, Quote to Cash, Professional Services, Security and Customer Support. This work will include, interviewing, conducting process walks, gathering data, and creating new business processes. You should have detailed knowledge of business workflows, excellent communication skills, and a highly adaptable approach along with an aptitude for end-to-end process definition and value stream mapping.

About the Role:

• Lead Value Stream Mapping, Business Process Improvement & value creation workshops with stakeholders to understand current state business processes, business needs & challenges and translate them
• Leading cross functional stakeholders in improving and transforming processes using Lean practices
• Ability to decompose high-level concepts into details and distinguish solution ideas from process
• Identify and develop process strategies that meet and exceed business stakeholder expectations
• Ability to handle heavy workload, manage multiple projects, facilitate the activities of dynamic workgroups, and multi-task in a fast paced environment under tight deadlines
• Identify and prioritize improvement opportunities, develop business cases, and propose solutions to optimize processes, reduce costs, and enhance productivity


About You:
Basic Qualifications:
• 5 years as an experienced process analyst
• Expertise in process automation and modeling tools ideally iGrafx, proficiency in BPMN and experience in leveraging APQC taxonomy.
Ability to write and interpret business requirments
• Green/black belt certification, Prosci Certification preferred

Preferred Qualifications:
• Experience working in an Agile Environment
•Ability to work on large transformational projects independently
• Excellent written and verbal communication skills

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email