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Lead Communications Strategist (internal comm to IT dept)

General Information

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Job Type:

Regular-Full Time


Alpharetta - Georgia - United States, Atlanta - Georgia - United States, Cleburne - Texas - United States, Lowell - Massachusetts - United States, Weston - Florida - United States

Description & Qualifications


Calling all B2B Tech Communications / Marketing / PR folks!!

UKG has an immediate opportunity for a seasoned communications professional to join its Corporate IT (internal) department. In the role of IT Communications & Enablement Lead, you will develop and implement internal communications programs that engage, educate, and enable more than 14,000 employees worldwide. Reports to our Director of IT Communications & Enablement.


• Devise and execute communications strategies and tactics that support planned Corporate IT projects as well as create proactive campaigns that help employees optimize use of corporate technology systems and tools
• Triage, track, and own ad hoc inbound communications requests and activities
• Collaborate with project sponsors, project managers, and other team members to assess risk, determine user impact, understand current / future state, and provide counsel on the assets and resources needed for end users to comfortably navigate change and/or adopt new technologies
• Develop messaging and multimedia content (e.g., written communications, infographics, web pages, videos, and more) for various internal communication channels (email, intranet, digital
signage, etc.)
• Collaborate with the rest of the team to keep employee-facing IT communications assets and resources up to date (intranet pages / content, links, knowledge articles, etc.)
• Monitor intranet and Microsoft Teams feeds, and post fresh content as well as reply to employee comments, as appropriate
• Create and post announcements about outages, planned maintenance, and other IT developments in our Global IT Support platform
• Help educate new employees about corporate technologies / systems, standard tools, best practices, global support, and much more by hosting the IT segment of new hire orientation
• Help define and institute new IT training programs
• Assist in conducting IT communications audits
• Help keep our internal department as well as IT communications team channels and resources up to date (IT Operations Microsoft Teams, SharePoint sites, IT comms calendar, etc.)
• Be an evangelist for Corporate IT


• Excellent verbal and written communication skills, organizational abilities, and attention to detail
• Highly personable with strong interpersonal and relationship-building skills, and ability to work well across internal teams and cultures
• Tactician who possesses the knowledge and confidence to present communication recommendations to the Director of IT Communications & Enablement as well as other stakeholders across the business
• Results-driven with proven ability to manage multiple projects and tasks simultaneously
• Bachelor’s degree in journalism, corporate communications, PR, and/or marketing required and at least ten years of related work experience, preferably in the business to business (B2B) high tech market; high tech PR agency experience is highly desirable
• Tech savvy and experienced using social media, collaboration, and content management platforms – graphic design and/or video editing tools a plus!

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.