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Lead Crisis Management Analyst

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Atlanta - Georgia - United States

Description & Qualifications


About the Team:

This position works as part of the Business Resiliency team within the Enterprise Risk department, which is responsible for supporting business continuity activities across the enterprise.  The role offers the opportunity to be engaged in all facets of business continuity, including security, privacy, risk and crisis management, and security and compliance program development. 

About the Role:

As a member of the department, the individual will be committed to overall data protection, risk management and its role in the company's continued success. The Crisis Management Analyst is a highly visible role that interfaces with key stakeholders in the organization and may also support UKG Customers and Partners. The position demands an organized, action-oriented team player with the ability to prioritize daily work and support multiple initiatives simultaneously; strong communication and customer focus is required.

• Support Crisis Management events to ensure appropriate communication and governance.
• Lead validation, maintenance, and testing of crisis management plans.
• Respond and support Business Continuity on all Crisis exercises/events (pandemics, natural disasters, workplace violence, or any security incident)
• Supports the crisis response during events. Lead analyses, response efforts and reporting activities
• Create and distribute communications to stakeholders and leadership during crisis events.
• Support business continuity program development and execution to further develop and enhance the crisis management program.
• Log events managed with accuracy.
• Leverage relevant Business Continuity strategies in time of disaster to recover company’s critical business functions.
• Assess the regular validation and testing of documented Business Continuity plans.
• Coordinate with plan owners to review existing crisis management plans.
• Monitor performance metrics for critical business functions.
• Assist with the implementation and maintenance of training and awareness materials.
• Develop strong working relationships and communications with internal and external Business Continuity stakeholders.
• Provide expertise in supporting the strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
• Maintain ongoing maintenance of Business Continuity management system database.


About You:

Basic Qualifications:
• 7-10+ years of experience working in crisis management, information security, risk management and information security frameworks including ISO 27001/22301
• BS/AS degree in related field or equivalent experience with minimum of 5+ years overall work experience

Preferred Qualifications:
• Demonstrated knowledge of business continuity practices and risk
• Ability to collaborate with others to develop contingency plans.
• Must have strong organizational, decision making and problem-solving skills. Attention to detail is critical.
• Experience with mass notification tools
• Familiarity with business continuity management systems
• Proficient with Microsoft Office Suite or related software
• Certified Business Continuity Professional (CBCP) certification preferred.


Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email