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Lead Learning Experience Designer

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Florida - Florida - Remote, Georgia - Georgia - Remote, Massachusetts - Massachusetts - Remote, USA - USA - Remote

Description & Qualifications


The Lead Learning Experience Designer supports the UKG Learning and Community team strategy and delivers high-quality learning solutions in a blended delivery model. We are looking for a Learning Experience Designer, preferably with a background in timekeeping and absence management, to help our customers, solution consultants, and partners learn how to use and configure these products in Dimensions. The Learning Experience Designer is a member of the UKG Learning and Community Team, reporting under the Curriculum Development team and is responsible for the design and development of standardized education solutions for multiple UKG products in a variety of vertical industries. In addition to developing your own L&D deliverables, you will be expected to be able to coach and mentor other team members, contribute to resources planning, monitor and report on project progress, issues, risks, report and document project metrics, timelines and results.

• Use UKG design processes, templates, procedures, and tools to rapidly design and develop engaging and impactful learning activities and compelling course content, including but not limited to job aids, Articulate Rise pages, and instructor-led course materials
• Work with subject matter experts to identify the target audience’s training needs and product capabilities
• Ensure projects are completed on time and according to design, development, and quality standards
• Conduct internal reviews and testing to evaluate courseware during the design and development phases
• Influence organizational change in support of leadership vision
• Facilitate and lead cross-functional meetings to discuss and reach agreements related to complex concepts and content
• Stay current in training trends and recommend other training media, methods, and approaches to implement new ideas in a cost-effective manner
• Attend product training sessions and work to become a product expert
• Solve complex issues
• Identify innovative solutions
• Coach and mentor other team members based on expertise
• Lead projects, create and manage project plans
• Contribute to the development of team policies, procedures, and techniques
• Anticipate potential objections while influencing others to adopt change in support of leadership vision


Preferred skills and education
• Bachelor’s degree or equivalent professional experience in L&D, project management and communications required
• Minimum three years experience designing and developing learning assets for software applications
• Solid understanding of adult learning theory; conversant in one or more cognitive models
• Experience in instructional design and development methodologies including SAM and ADDIE
• Experience with learning development in multiple modalities including instructor-led training (synchronous and asynchronous) and eLearning
• Able to provide a portfolio or samples of prior work preferred
• Demonstrable proficiency with eLearning authoring software including Camtasia and Articulate 360 suite of applications
• Strong oral/written communication skills, ability to communicate concrete and abstract ideas for the appropriate audiences
• Strong project management skills with the ability to manage multiple projects, juggle multiple changing priorities, and meet tight deadlines
• Ability to coach and develop project management capabilities in others
• Proven ability to work in teams and independently manage multiple projects, juggle multiple changing priorities, high attention to detail, and ability to meet tight deadlines

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado Pay Law

If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to 

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.