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Lead Product Management Business Analyst

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Atlanta - Georgia - United States, Lowell - Massachusetts - United States, Weston - Florida - United States

Description & Qualifications


This Lead Product Management Business Analyst position at UKG is responsible for helping define and deliver a world-class Suite Services experience for UKG. This individual will help shape the new integrated vision that will propel UKG to the next level. The Lead Business Analyst will provide input to the overall vision of the product working alongside a Product Manager. They will take responsibility for how features are built; helping the cross functional team of developers, designers, and testers understand vision and priority.

Manages the backlog:
• Prioritizes features and requirements to meet goals on time with quality.
• Owns definition and contributes to the direction of features for a product.
• Breaks features into vertically sliced stories and clearly communicates these requirements to engineers and designers via user stories, use case scenarios and acceptance criteria to help focus the team on solving the right challenges.

Maintains product metrics:
• Has a passion for data driven decision making. Experience implementing and using product metrics to drive decisions.
• Clearly defines metric goals and the right mechanisms to collect, track, report and react to the data.
• Manages the team’s metrics dashboard and continuously improves it.

Collaborate across the organization:
• Closely collaborates with Sales, Services, and Support teams to ensure their needs are being met.
• Closely collaborates with other development teams to clearly understand dependencies and drives the solutioning process.
• Assists services and engineering troubleshooting product escalations from customers.


• 5+ years’ experience as a Product Business Analyst, Product Owner, or Associate Product Manager
• Experience gathering requirements directly from customers, end-users, and internal teams
• Strong analytical skills to understand complex business requirements and decompose into more granular level requirements
• Proven experience successfully working within a team and managing a dynamic environment with rapidly changing priorities

Preferred Skills:
• Agile/Kanban experience
• Experience with product and agile software management tools, aHa and Jira a plus
• Experience with data integrations
• Experience working with teams abroad

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email