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Lead Software Product Manager

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Lowell - Massachusetts - United States, Weston - Florida - United States

Description & Qualifications


EPIC is the beating heart of UKG, representing Engineering, Product, Innovation, and Cloud. As the driving force behind UKG's cutting-edge technology, and by combining our expertise in these areas, EPIC is committed to delivering the best-in-class solutions that transform the way our customers work. With a passion for excellence, EPIC constantly pushes the boundaries of what is possible and strives to make a real impact in the world.

We have a fantastic opportunity at UKG (Ultimate Kronos Group) for an experienced Product Manager! In this role, you'll be responsible for bringing our suite of products together seamlessly, creating an amazing user experience. Our talented team is working hard to integrate multiple products, and you'll be leading the way.

You'll start by crafting a brand-new landing page that incorporates insights from different products and brings the most relevant information to the user at the right time. This will be the hub for our suite of products. You will often work independently to define and prioritize product features.

As our Lead PM, you'll focus on delivering customer value across multiple releases and manage the product roadmap - responsible for what features are built, helping our cross-functional team of developers, designers, and testers understand the vision and priorities and after gaining the knowledge and the tools, you will be ready for internal training and demos. 

Primary duties/key responsibilities:
• Inspires and leads development team with manager’s support but not authority. 
• Takes accountability for the successful delivery of all roadmap releases and features along with achieving product goals and KPIs. 
• Proactively problem-solves product development issues and escalates to senior leadership as needed. 
• Leads discovery sessions with internal stakeholders and customers. Uses data to help inform and prioritize product decisions and priorities. 
• Uses customer insights and data to derive a compelling product value proposition and vision for the next 3-5 years. 
• Breaks the product vision into releases and features that continuously deliver value to the customer. 
• Clearly defines product metric goals and the right mechanisms to collect, track, report and react to the data. 
• Closely collaborates with other teams to clearly understand roadmap dependencies. 
• Assists services and engineering troubleshooting product escalations from customers. Identifies process issues and proposes process changes to resolve them. 
• Mentors others within the product organization in the latest best practices and trends.  
• Owns definition and contributes to the direction of features for a product.
• Breaks features into vertically sliced stories and clearly communicates these requirements to engineers and designers via user stories, use case scenarios and acceptance criteria to help focus the team on solving the right challenges.


Minimum requirements:
• Bachelor’s in business, tech, design or equivalent combination of education and experience and 5 years of experience in a Product Manager role
• Work experience in a highly technical environment, working with software development and user experience teams
• Experience working with software development methods such as continuous integration, continuous delivery, unit testing, modules, agile development, etc.
• Ability to work onsite as of day one at either our Weston or Lowell office 3 days per week

• Experience working with a team abroad
• Familiarity with mapping user flows, and understanding how people use complex products or broad suites is a plus
• Communicate well to a wide variety of people - engineers, architects, designers, customers, peers, etc.
• Analytical skills to understand product vision and break it into smaller but still valuable pieces
• Self-motivated and passionate about product


Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email