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Lead Solution Consultant (Virtual)

General information

Location:

USA - USA - Remote

Function:

Customer Delivery/Implementation Services

Ref #:

20220023166

Description & Requirements

Description

The Solution Consultant is responsible for implementing UKG Dimensions solutions using UKG products in customer environments such as multiple locations and/or departments in hardware/software, multi-vendor, or multi-protocol environments.

As the Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will also work in a team environment at customer sites to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the project managers toward completing system implementations.

• Using professional concepts, implement our workforce management/ human capital management software in various environments
• Facilitating workshops to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer
• Configure software applications
• Understand and configure software interfacing products
• Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors
• Assisting the customer with testing, understanding the solution, and knowledge transfer (application orientation) during the handover of the system
• Analyze enhanced requirements and creating process documentation, diagrams and feature specifications
• Advise customers on system configuration, industry-specific features and system processes and procedures

Qualifications

• 4+ years of Consulting/customer implementation experience in a technical environment, preferably in Workforce Management
• Software applications implementation experience required
• Experience working with SQL relational database management systems. SQL scripting knowledge a plus
• Flexibility to travel as needed. Up to 50% travel
• Broad knowledge of labor-management, HR / Payroll, ERP, or similar domain product/systems.
• Excellent oral and written communication skills
• Experience with UKG/Kronos Workforce Central and/or Workforce Dimensions a plus
• Scheduling and leave administration experience is a plus

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Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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