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Lead Strategic Program Manager

General information


USA - USA - Remote


Customer Delivery/Implementation Services

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Description & Requirements


As a Sr. Strategic Program Manager, you will be focused on the design, implementation and execution of the Business Data & Analytics team engagement model, operating model, and strategic planning approach. Close partnership with leaders and organizations outside of the immediate team will be essential, as you will compile project/program data that will influence decisions at a senior level. In this role, you will manage and support highly complex initiatives working with both technical and non-technical team members. You will need innovative thinking balanced with an operational focus to implement efficiencies and programs at scale.

Strategic Planning & Implementation

• Work with Business Data & Analytics Leadership to develop a comprehensive engagement model, operating rhythm, and approach to strategic planning

• Implement, support and maintain ongoing engagement model and operating rhythm execution

• Support annual and ongoing business operations activities, including: Strategic Planning, Budget, Vendor Management, Employee Feedback, Communication

• Prioritizing roadmap items among stakeholders (while accounting for internal resource alignment) to ensure maximum value delivered at each step

Cross-Functional Engagement

• Partner across the enterprise to find ways to optimize how we work together to deliver on UKGs desired Business Outcomes

• Collaborate across the Transformation organization to drive consistency and continuous improvement related to stakeholder engagement and portfolio management

• Communicate strategic plans, portfolio updates and program status to key stakeholders

• Translating requests into the larger program to achieve a unified direction of work

Subject Matter Expert & Coach

• Define, enable and refine program management best practices across the Business Data & Analytics Operations team

• Act as a Subject Matter Expert to help drive successful program and operational outcomes

• Discovery and execute forward-thinking and innovative ways to achieve business outcomes

• Identify develop, and implement tools and metrics to drive operational/program management success

Team Engagement

Drive Employee Engagement efforts including but not limited to Recognition, Awards and Feedback programs/survey efforts across the team to achieve overall business and cultural priorities.

Co-lead efforts to assure high employee morale, and positive work environment through new hire onboarding plans, All Hands, and inclusiveness of remote employees


•8+ years of project management experience with at least 4+ years leading complex enterprise programs
•Strong understanding of project and program management best practices and project methodology, tools, and techniques
•PMP, PMI or Agile/Scrum Master certification a plus
• Ability to work within an agile environment and history of coaching to teams
• Prior experience working with geographically distributed teams and partners
• Ability to influence across functional boundaries and across multiple organizational levels to drive results
• Accountable for driving optimal results for the business, while creating an environment of trust and collaboration
• Proven track record of delivering projects and programs from initiation through implementation
•Strong leadership and management skills
•Ability to influence and motivate teams and leaders across the enterprise
•Capable of finding innovative ways to solve problems

Key Competencies

Results-oriented: Focuses on delivering results with a high energy level and a prompt sense of urgency. Effectively utilizes agile working patterns and tools to manage multiple projects at a time and deliver solutions efficiently.

Critical Thinking: Approaches problem-solving by balancing data with reason and experience. Embraces the “trial-and-error” approach to make and influence informed business decisions.

Communication: Expresses ideas and effectively brings clarity to ideas through both written and verbal communications. Displays active listening skills and adapts communication style to the audience.

Accountability: Owns and keeps commitments. Enforces operational rigor and discipline to set & maintain high performance standards. Self-starter in a dynamic environment.

Entrepreneurial Minded: Demonstrates strategic thinking, operational understanding, and logical judgment. Makes the most of opportunities and available resources. Exhibits propensity for continuous improvement and ability to overcome and learn from setbacks. Adapts focus to team priorities. Displays a genuine curiosity.

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.