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Lead System Consultant

General information


USA - USA - Remote


Customer/Technical Support

Ref #:


Description & Requirements


As a Systems Consultant for Ultimate Software, you will be responsible for delivering high quality Development and System/Application Consulting Services to our customers, striving to identify system and process improvements to enrich the service experience for clients and internal teams. Qualified candidates possess broad experience managing and leading technical initiatives and projects, which will require to employ HR/Payroll system and application experience in various ways, utilizing SQL, data mapping, testing, analytical, and design skills. Excellent project management skills, strong organizational skills, problem-solving expertise, team orientation, flexibility, innovative thinking, and self-motivation are required for success.

Primary Responsibilities:

• Utilize system application and consulting experience to guide internal and external customers to the best possible end solution
• Utilize internal tools and documentation to promote efficiency and standardization
• Provide input on methodology and process improvements
• Partners with business owners, team members and other key personnel across various departments to plan, develop and manage technical projects, making sure documentation exists and is available
• Serves as primary point of contact for technical projects and system escalations by service team, working closely with HRIS resources
• Identify appropriate resources to assist in completing technical projects and release testing.
• Lead Technical project meetings and participate in regular team meetings / activities, as appropriate
• Responsible for overseeing and consolidating overall project status reporting, communicating project status, risks, and options to both internal and external stakeholders
• Provide internal training sessions to the team on new product related issues and ever-changing industry standards and practices
• Ability to manage multiple concurrent projects in a fast paced environment


• 3+ years of experience with SQL query and Transactional SQL; extensive use of SQL to troubleshoot and correct errors with user permissions, custom interfaces, and SQL jobs and to identify and resolve data issues.
• 3+ years of experience in successfully leading and managing multiple medium to large size key technical projects, with varying complexity.
• Ability to determine the right resources needed to effectively perform job assignments for projects and technical escalations
• Working knowledge of project management lifecycle, tools and techniques.
• Experience with Web Services and web API development is a “nice to have”
• Experience with XML files and Automated Import Web Service is either a “must have” or “must pick-up skill quickly”
• Prior consulting experience
• UltiPro HRMS/Payroll Product Knowledge or other Payroll/HR Systems
• Project Estimation 3+ years prior experience in Human Resources and/or Payroll industry
• Customer-focused, positive and professional attitude
• Organized, detail oriented, accurate and responsive
• Self-motivated, quick learner
• Team player: collaborative, seeks input, accepts and incorporates feedback from others, and freely offers assistance
• Strong communication and interpersonal skills
• Strong decision making and problem solving skills
• Desire to learn and develop new skills
• Strong analysis, change control, task management and time management skills
• Able to set and manage expectations


• Bachelor’s degree or equivalent experience
• Project Management Certification preferred (PMP).

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.