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Lead System Consultant

General information

Location:

USA - USA - Remote

Function:

Customer/Technical Support

Ref #:

20220022194

Description & Requirements

Description

UKG is looking for an experienced Lead System Consultant to fill a need due to substantial growth. We are seeking an individual who has experience partnering with internal resources to design, development and deploy managed service products for UKG Dimensions and UKG Workforce Central. Our customers include small and enterprise large across diverse industries.
Job Responsibilities:
• Responsible for providing hands on configuration of UKG Central and/or Dimensions with other Enterprise applications
• Assess customer business challenges, policies and procedures to translate them into applicable solutions
• Collaborate directly with customers to ensure proper alignment of produced solutions, but work independently to produce these solutions
• Deliver presentations and communicate effectively at all levels within the Customer and UKG organization
• Manage the customer relationship and change request projects as assigned
• Manage customer project and/or accounts including communicating with customers in a timely, professional manner and escalating issues to manager as necessary
• Understand and be able to articulate how the technologies supporting UKG solutions make our product functional
• Train junior consultants in various areas of workforce management

Qualifications

• BS/BS degree in Computer Science, Management Information Systems, or related discipline (or related experience)
• Minimum of 5 years of work experience with Minimum of 3.5 years of experience implementing a UKG Workforce Management Solution or Minimum of 3.5 years of integrations/APIs development
• Proven experience working with WFC and WFD integration including WIM and Dell boomi. Associate Dell Boomi Developer Certification (for UKG Dimensions resources) preferred
• Excellent oral and written communication skills
• Advanced knowledge of UKG Workforce Central and/or UKG Dimensions modules related to scheduling, absence management, custom reporting, integrations/APIs, HR/payroll processing
• Experience working with integration or implementations of SaaS based systems
• Travel up to 25%

#LI-REMOTE

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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