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Lead Technical Program Manager

General information


Montreal - Quebec - Canada


Software & Product Development

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Description & Requirements


The Engineering Program Manager is responsible for driving program(s) execution of Software Development Programs from product definition through successful release and final deployment; working closely with Senior Engineering Leadership including Engineering Directors, Service Delivery and Product Management Leads, Architects and other functions to develop and deliver Roadmap commitments and engineering initiatives that support an exceptional experience for our internal and external customers.

• Lead multiple Service/Functional programs and/or global initiatives
• Ability to influence across functional boundaries and across multiple organizational levels to drive results
• Partner closely with stakeholders in Cloud Operations, Development, QA, Product Management, and Architecture to ensure the success of their programs/initiatives
• Creates and delivers presentations, develops communications and communicates to cross-functional audiences both internally and externally
• Develop and manage plans for all aspects of a service team – including functional and non-functional requirements, customer support, and operations enablement
• Make strategic and tactical recommendations to Senior Engineering Leadership to ensure successful delivery of solutions
• Communicate and plan change management activities involving scope, schedule, etc.
• Understand and drive agile/scrum best practices into the organization
• Identifies, develops, and leverages tools and metrics to drive project/program management success
• Drives on-going retrospection to foster continuous improvement
• Models our Insist on High Standards philosophy to listen attentively, speak candidly, treat others with respect and work collaboratively to reach high standards
• Models our Customer Obsession philosophy to be individually responsible and empowered to create value for both our internal and external customers.
• Models our Think Big philosophy to visualize what you can achieve without limitation in your thinking by pushing boundaries, be forward thinking and innovate to raise the bar
• Models our Earn Trust philosophy by hold oneself and our peers accountable for achieving high quality results that are sustainable in the long-term


• BS/BA degree in Computer Science, Engineering, Business or related discipline or equivalent experience. Project Management Professional (PMP), Program Management Professional (PgMP), or Project Management Institute (PMI) certification a plus
• 8+ years of program management experience in Software Development
• Experience in Cloud/SaaS based software development
• Strong understanding and usage of project and program management best practices as well as software development lifecycle, including cross-functional support activities
• Detailed knowledge of agile/scrum and the ability to work within an agile environment
• Strong inter-personal skills. Works effectively and collaboratively with diverse team members

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.