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Manager, Site Reliability Engineering

General information

Location:

Lowell - Massachusetts - USA, New Jersey - New Jersey - Remote

Function:

Software & Product Development

Ref #:

20210019433

Description & Requirements

Description

UKG is looking for an innovative engineering leader with experience working in large scale cloud environments. UKG READY is a global SAAS platform that leverages technology and right size process to deliver world class solutions. You will lead a global site reliability engineering team focused on leveraging cloud native technologies to improve the customer experience and drive revenue growth. You’ll need to have strong experience in Google Cloud Platform and a lean approach to delivery.
Responsibilities:
• Analyze current technology utilized within the company and develop steps and processes to improve and expand upon them
• Collaborate closely with engineering professionals within the organization to streamline delivery to the cloud
• Help eliminate all manual intervention associated with delivery of value
• Mentor and train engineers throughout the organization and seek to continually improve processes companywide
• Lead a global engineering team focused on leveraging cloud native solutions to solve business problems
• Understand Business priorities and identify technical initiatives that help achieve desired outcomes
• Be a strong advocate of the Continuous Delivery culture
• Build and maintain tools, solutions and microservices associated with deployment, ensuring that all meet our customer service standards and reduce errors
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements
• Monitor Health of Critical Business Functions and underlying technology that drives it and drive changes to improve it
• Constantly monitor performance of application and drive improvements through engineering

Qualifications

• Bachelor’s Degree or Master’s in Computer Science, Engineering, Software Engineering or a relevant field
• 8 years+ development/engineering experience
• Experience managing resources across a global team
• Experience working together with teams from several departments to facilitate the orderly execution of a proposed solution
• Professional experience and a high-level understanding of working with various operating systems and their implications
• Strong experience delivering and managing solutions in a cloud-based environment
• Experience with Linux-based infrastructures, Windows-based infrastructure, and Google Cloud Platform
• Strong experience with databases such as MS SQL, MySQL, NoSQL, Elasticsearch
• Knowledge of development languages such as Java, JavaScript, Python, Groovy, Bash
• Experience with Agile Delivery, Scrum/Kanban/SAFe, etc.
• Strong communication skills and ability to explain protocol and processes at various levels of organization
• Stellar troubleshooting skills with the ability to spot issues before they become problems
• Experience with DevOps tools such as New Relic, Splunk, ELK, Jenkins, Bitbucket

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Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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