General Information
Ref #:
Travel Amount Required:
Job Type:
Location:
Company Overview
Description & Qualifications
Description
Site Reliability Managers at UKG have a breadth of knowledge encompassing all aspects of service delivery and management. They lead and grow teams that develop software solutions to increase resiliency, harden, and support the services we support. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering, and automation.Site Reliability Managers are passionate about learning and evolving with current technology trends and enabling their teams to do the same. They strive to innovate and are relentless in pursuing a flawless customer experience. They have an “automate everything” mindset, helping us bring value to our customers by leading their teams. Deploy services with incredible speed, consistency, and availability.
Primary/Essential Duties and Key Responsibilities:
Be a Technology Leader by driving the roadmap execution and running the project(s) while planning new ones
Help drive change across the company, working towards a common methodology based around Site Reliability Engineering and Solid System Engineering practices
Lead the team in driving further adoption of Site Reliability practices such as Chaos engineering, SLOs, Error Budgets, release safety, load testing, and disaster recovery strategies
Enable your team to apply software engineering practices across the organization.
Promote excellence and forward-thinking engineering
Build teams through hiring and people growth while balancing your ownership workload through delegation and define and review individual and team goals (OKRs)
Collaborate cross organization to successfully complete successful delivery with the wider functions, including but not limited to Security, Architecture, Operations and Product Managers
Responsible for guiding and encouraging the personal and technical development, engagement, and growth of your direct reports
Coach the organization on SREs principles: automation, visibility improvements, toil reduction, self-healing, and root cause analysis
Qualifications
Qualifications:(Knowledge, Skills and Abilities)
Engineering degree, or a related technical discipline, or equivalent work experience
Experience in higher-level languages (e.g., Python, JavaScript, C++, or Java)
Knowledge of Cloud based applications & Containerization Technologies
Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing
Strong understanding of Computer Science, Cloud Architecture, Security, or Network Design fundamentals
Ability to transform teams and successfully lead them through change
(Experience, Education, Certification, License and Training)
Must have at least 3 years leadership experience and manage teams of 5 or more
Must have at least 4 years of hands-on experience working in Engineering or Cloud
Minimum 3 years' experience with public cloud platforms (GCP, AWS, Azure)
Minimum 2 years' Experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing organizations
Experience as an Engineering or Cloud Infrastructure Manager
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.