Skip to content

Manager, Technical Program Management

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Atlanta - Georgia - United States, Indianapolis - Indiana - United States, Lowell - Massachusetts - United States, Weston - Florida - United States

Description & Qualifications


As a Manager of Security Technical Program Management, you will be focusing on our Security portfolio delivery. In this role, you will manage a group of Technical Project & Program Managers and partner with key business leaders (internal and external to your organization) to effectively deliver our security controls and features. It is a pivotal time to join Global Security to help UKG scale to support our Cloud journey.

The ideal candidate will have demonstrated expertise in building and leading high-performance teams to execute on major initiatives and strategically exceeding objectives. This will require an excellent balance of leadership, organizational, and technical skills.

As a Manager in UKG, you embrace “Our Purpose Is People” culture. You will be dedicated to creating an unbiased and accepting work environment which is based on mutual respect and trust – allowing your team to grow and achieve their personal goals. You create and facilitate an open-minded environment within your team encouraging curiosity and a constant willingness to improve.

Primary Responsibilities:
· Develop, mentor, and coach a high performing team of Technical Program/Project Managers with who are working cross-functionally for effective delivery of security controls and initiatives.
· Manage the workload of your team members based on experience and skills to ensure a fair distribution of workload.
· Set team and individual performance goals that strengthen the individual & team, embrace the responsibility for the success of each individual team member.
· Demonstrate a commitment to facilitate and encourage your team members to closely collaborate, exchange knowledge with their colleagues and grow Global Security’s knowledge.
· Create an autonomous work environment that fosters accountability, transparency, and excellence.
· Responsible for the day-to-day management of the Global Security Program Portfolio, incl. annual & quarterly planning, roadmap formation, metrics & reporting.
· Set portfolio, program. project controls, governance & standards.
· Have a strong sense of ownership, urgency, and drive to establish frameworks and best practices for methodologies and tooling.
· Understand customer needs and see the big picture to ensure processes scale appropriately.
· Manage expectations for all stakeholders from leadership to individual teams to earn trust and influence teams.
· Possess strong problem-solving/negotiation skills to effectively manage conflict and quickly assess the impact of changes and/or risks to drive creative solutions.
· Scale planning processes, execution frameworks, and risk management for teams while providing visibility to resource allocation/prioritization to management.
· Effectively communicate (oral, written, timely) and negotiate, encourage sound decision-making, and assist the team in successfully delivering on commitments.
· Enforce a succinct/high-quality internal documentation framework. Provide visibility, reporting and key metrics around key initiatives and products within the domain to stakeholders and leadership.
· Possess the ability to manage programs/projects leveraging Agile or Waterfall practices within the PMI framework.
· Facilitate strategic workshops and drive to consensus.
· Partner with the GSIO Director to provide strategic guidance to GS teams, GS leadership, and cross-divisional partners in ways that promote the company’s culture and goals.
· Demonstrate strong leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.


· Previous experience in leading people
· 7+ years’ experience in successfully leading and managing diverse programs and projects
· Bachelor’s degree from an accredited institution or equivalent experience
· Empathic and result driven communication skills
· Project Management Certification (PMP).
· Security, HCM, software development and agile methodology experience preferred
· Excellent interpersonal, communication, presentation both written and verbal and listening skills
· Strong negotiations skills: can influence all levels of the organization and is skilled at leading others to action on key initiatives
· Excellent organizational, time management and prioritization skills
· Working experience with project management tools and methodologies (e.g., Clarity, Clarizen PPM) JIRA, Smartsheet, Microsoft Project and Office Suite, etc.
· Proficiency with technology

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email