Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers  #WeAreUKG 

Description

The role of the Manager, Managed Services manages and coordinates activities and operations of payroll department and staff. The Manager, Managed Services establishes strong client relationships.

Duties and Responsibilities:
• Oversees accurate and timely client payroll-related functions including but not limited to processing new hires, termination status changes, tax changes, wage garnishments, deductions, and direct deposit.
• Oversees the review, verification, and processing of payroll data.
• Oversees the processing of manual checks as necessary.
• Responds to escalated payroll-related inquiries including but not limited to payroll deductions and accruals, wage garnishments, child support payments, and employment verifications; resolves employee issues.
• Reviews and assures accuracy of payroll, deductions, and payroll tax information.
• Oversees preparation of month-end and government reports.
• Conducts periodic client and team meetings to ensure problems are addressed and to ensure client satisfaction.

Qualifications

• Bachelor’s Degree (B. A.) or equivalent, at least five years related experience at a management level, or equivalent combination of education and experience
• Knowledge of multi-state payroll tax laws
• Knowledge of Canadian payroll laws preferred
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Basic competence in duties and tasks of supervised employees
• Demonstrated ability to supervise and motivate subordinates

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.