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Part Time- Cloud Technician

General information


Miami - Florida - USA, Weston - Florida - USA


Customer/Technical Support

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Description & Requirements


UKG is seeking a Part Time Data Center Operations Technician to work in our Miami data center as part of our Cloud Operations Services team.

Primary responsibilities of this role include troubleshooting environmental issues, analyzing infrastructure alerts, and processing infrastructure changes.
Additional responsibilities include performing daily operations tasks such as identifying and correcting hardware alerts, maintaining equipment inventories, racking and cabling equipment, assisting vendors and internal Cloud Engineers with deploying and replacing hardware components.



• Ideal candidate will possess experience working in an enterprise environment of a least 300 servers, with 3+ years in a technical support position, and 2+ years hands-on experience in Data Center operations.
• Minimum of 3 years’ experience in hardware-related issues’ troubleshooting and repair.
• 2+ years’ experience working with VMWare is a plus.
• 2+ years’ experience in data cable wiring and management.
• Experience working with enterprise network monitoring tools (Orion and MS SCOM a plus).
• Experience working with Juniper devices and NAS/SAN a plus.
• Ability to lift equipment in excess of 50lbs.


•Familiarity with any of the following platform - Juniper, CISCO, Dell, HP, SolidFire, TinTri and/or NetApp


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.