Description

Payroll Representative – West Coast Hours
Job Details/Description

The Payroll Specialist performs payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment. The Payroll Specialist provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.

***This person must be able to work PST hours***

Primary/Essential Duties and Key Responsibilities:

-Performs payroll-related functions including but not limited to payroll processing, audits and maintenance
-Processes payroll(s) for multi-frequency Managed Services clients as scheduled
-Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner
-Prepares off-cycle payrolls and manual checks as necessary
-Escalates non-routine inquiries and issues to Team Lead or Manager
-Builds strong partnership with clients by providing superior service
-Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve
-Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed
-Maintain discretion and professionalism with team members and clients
-Attends and/or facilitates regular client calls
-Serve as first point of contact for projects, tasks or issues
-Quarter End, Year End, and Open Enrollment assistance and task execution

Qualifications

Qualifications:

-Quickly and easily adapts to change and shifting priorities with enthusiasm
-Actions and words consistently provide positive motivation and influence to their team and other teams within Managed Services
-Understands priorities and what is most important to both internal and external customers
-Eagerly meets business opportunities and challenges head-on
-Leads by example
-Proficient report writing capabilities
-Experience with large corporate payroll processing that includes exposure to benefits and 401(k)
-Knowledge of multi-state payroll tax laws
-Knowledge of Canadian payroll laws preferred
-Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills
-Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel
-Ability to analyze and resolve problems through effective customer service interface and communication
-Ability to understand and follow written and verbal instructions
-Ability to deal effectively with a diversity of individuals at all organizational levels
-Coordinate multiple tasks simultaneously



Experience, Education, Certification and Training:

-Prior UKGPro processing experience required (Web and/or Backoffice)
-Associate’s degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience
-FPC/CPP Certification preferred

#LI-Hybrid

Company Overview

EEO Statement

Colorado, New York, Washington, and California Pay Law

The pay range for this position in Colorado, New York, Washington and California is $39,600 to $56,900, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.