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Payroll Representative

General Information

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Travel Amount Required:


Job Type:

Regular-Full Time


Alpharetta - Georgia - United States, Atlanta - Georgia - United States, Lowell - Massachusetts - United States, Santa Ana - California - United States, Scottsdale - Arizona - United States, Weston - Florida - United States

Description & Qualifications


The Payroll Representative performs payroll-related functions, including processing, tax compliance, review of automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment. The Payroll Representative also provides exceptional customer service.

Duties and Responsibilities:

Performs payroll-related functions, including but not limited to payroll processing, audits, and maintenance

Performs file imports into payroll system from various sources and validates payroll data in a timely manner 

Prepares off-cycle payrolls and manual checks as necessary 

Builds strong partnerships with customers and provides superior customer service 

Identifies areas of customer dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve 

Develops and adheres to SSAE16 requirements and is accountable for compliance of each task performed 

Participates in recurring customer calls and serves as point of contact for projects, tasks or issues

Quarter End, Year End, and Open Enrollment assistance and task execution

Escalates non-routine inquires and issues to Team Leader or Manager 


Required Qualifications:

Ability to analyze and resolve problems through effective customer service interface and communication 

Ability to understand and follow written and verbal instructions 

Ability to deal effectively with a diverse set of individuals at all organizational levels 

Coordinate multiple tasks simultaneously 

Quickly and easily adapts to change and shifting priorities with enthusiasm

Proficient use of the Microsoft Office Suite of software (Outlook, Word, and Excel)

Preferred Qualifications:

Associate’s degree or equivalent, one to two years related experience, or equivalent combination of education and experience

UKG Pro Experience

FPC/CPP Certification

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email