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Payroll Services Manager

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Scottsdale - Arizona - United States

Description & Qualifications


The role of the Manager, Managed Services manages and coordinates activities and operations of payroll department and staff. The Manager, Managed Services establishes strong client relationships.

• Oversees accurate and timely client payroll-related functions including but not limited to processing new hires, termination status changes, tax changes, wage garnishments, deductions, and direct deposit.
• Oversees the review, verification, and processing of payroll data.
• Oversees the processing of manual checks as necessary.
• Responds to escalated payroll-related inquiries including but not limited to payroll deductions and accruals, wage garnishments, child support payments, and employment verifications; resolves employee issues.
• Reviews and assures accuracy of payroll, deductions, and payroll tax information.
• Oversees preparation of month-end and government reports.
• Conducts periodic client and team meetings to ensure problems are addressed and to ensure client satisfaction.


• Bachelor’s Degree (B. A.) or equivalent, at least five years related experience at a management level, or equivalent combination of education and experience
• Knowledge of multi-state payroll tax laws
• Knowledge of Canadian payroll laws preferred
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Basic competence in duties and tasks of supervised employees
• Demonstrated ability to supervise and motivate subordinates

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.