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Payroll Tax Analyst (Hybrid)

General Information

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Travel Amount Required:


Job Type:

Regular-Full Time


Alpharetta - Georgia - United States, Atlanta - Georgia - United States, Louisville - Kentucky - United States, Lowell - Massachusetts - United States, Maitland - Florida - United States, Santa Ana - California - United States, Scottsdale - Arizona - United States, St. Louis - Missouri - United States, Weston - Florida - United States

Description & Qualifications


Job Summary:
UKG is seeking a customer focused and highly energetic individual to join our Payroll Services Team. Payroll Services strives to deliver exceptional quality service while providing accurate and timely tax payments and filing. As part of the Payroll Services Tax Team, the Tax Analyst works within a team of professionals to ensure tax payments and filings are completed accurately and according to required deadlines. The Tax Analyst will assist with case management, responding promptly to client and partner inquires and concerns, and driving effective resolution and client satisfaction.

Duties and Responsibilities May Include:
• Complete daily balancing and reconciliation of tax liabilities between payroll and tax systems.
• Generate daily payments for tax liabilities, ensuring timely submission to the bank and agencies.
• Conduct quarterly/annual balancing and reconciliation of tax liabilities
• File assigned quarterly and annual tax returns and electronic media, generated from Mastertax software, in accordance with agency specific guidelines.
• Prepare and communicate quarterly tax variance and refund information to clients.
• Prepare and file appropriate client tax agency EFT registrations, Federal E-file registrations and reporting agent authorizations.
• Research tax notices submitted by clients for assigned agencies and communicate effectively with clients to resolve.
• Assist with review of client tax amendment requests and generation of return as needed.
• Ensure compliance and accuracy while maintaining up-to-date knowledge of tax issues related to Federal, State and Local tax compliance.
• Manage Salesforce cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners.
• Assist with reconciliation and entry of new client balances against documentation and preparation of correspondence to assist new clients with transition.
• Research problems and out of balance situations. Interact with Payroll Services staff and other internal departments, as applicable, to answer questions and resolve issues.
• Support Tax Compliance team with testing of new system releases and client communications
• Assist with analytical review of client tax variances and drive ongoing improvements with system development and client education
• Support education of clients and Payroll Services team representatives with tax related questions.
• Manage multiple competing priorities with tight deadlines in a fast paced, ever-changing environment.
• Manage projects in an organized, proactive, and independent manner to meet all required time frames and commitments.
• Participate in initiatives to improve Payroll Services Tax processes and rollout new technology internally.
• Work on stretch assignments and other duties as assigned



Required Qualifications:
• Highly collaborative skill
• Strong problem-solving skills
• Self-starter with minimal supervision
• Excellent oral and written communication skills
• Excellent customer service skills
• Ability to exercise judgment within broadly defined practices in selecting methods and techniques for obtaining solutions
• Experienced with Microsoft Office applications with emphasis on Excel
• Bachelor’s degree in Business, Accounting, Finance, Computer Science or a related field or equivalent work experience
• Ability to troubleshoot for simple to moderate problems with tools and software team uses regularly
• Previous experience with payroll products/processing, tax calculations, remittance or compliance
Preferred Qualifications:
• 1-2 years’ USA payroll and multi-state and local tax filing experience
• Experience working directly with customers using various communication methods including phone, email, MS Teams/Zoom and PowerPoint
• Previous experience with Mastertax or similar tax processing software
• American Payroll Association certification (CPP or FPC)

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado, New York, Washington, and California Pay Law

The pay range for this position in Colorado, New York, Washington and California is $52,700 to $75,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKG’s comprehensive benefits can be reviewed on our careers site at

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email