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Post Go-Live Project Manager SaaS

General Information

Ref #:

20220024839

Travel Amount Required:

Up to 50%

Job Type:

Regular-Full Time

Location:

France - France - Remote, Paris - Paris - France

Description & Qualifications

Description

UKG (Ultimate Kronos Group), delivers SaaS solutions to drive better business outcomes, improve HR effectiveness, and create a more connected experience for everyone.
We help employees, anywhere, and transform HR into a digital service offering.

Here at UKG, “Our Purpose Is People”. UKG combines the strength and innovation of PeopleDoc (HRSD), Ultimate Software, and Kronos, uniting three award-winning, employee-centered cultures. We strive to create a culture of belonging and an employee experience that empowers our people.

The HR Service Delivery platform (formerly known as PeopleDoc) helps HR teams more easily answer employee requests on demand, automate employee processes, across multiple locations. HRSD serves more than 1000 clients with employees in 180 countries in 12 languages.

Your role:
As a Post Go-Live Project Manager in HRSD (ex- PeopleDoc) and within our French Operations team in Paris. You will be in charge of the implementation of all the additional services a customer needs on an already live platform.

Bonus: This position is open to full remote throughout France!

Responsibilities:

Externally:
• Manage the full project life-cycle implementation of the solution
• Lead workshops to collect client specifications
• Deliver high-level customer service in French (80%) and English (20%)
• Configure the application based off of client specifications
• Coordinate implementation solutions teams (configuration, IT, product ...)
• Lead follow-up meetings with customers
• Identify and analyze project risks & dependencies
• Control customer delivery and validate customer go-live
• Measure project success and identify improvements needed

Internally :
• Lead internal process improvement projects
• Stay abreast of new features and products released
• Inform CSM in charge of the customer on project advancement
• Act as a subject Matter Expert on identified topics/products
• Take on additional responsibilities as needed
• Contribute to maintain and grow our internal team knowledge

Qualifications

Qualifications:
• minimum of 2 years experience in project management, ideally in Saas implementation or support of HR dedicated IT solutions.
• Good technical skills to carry out projects with a pace of quick implementation (1 to 3 months on average).
• Technical basis for understanding our solutions (solution architecture, database and security) and sFTP/SSO setup
• Strong oral and written communications
• Excellent client presentation skills
• Flexibility, versatility and responsiveness
• Real team player with a high sense of customer satisfaction
• Fluent in both written / oral French and English
• Experience using in-house systems (such as ADP, Peoplesoft …) or document management systems is a strong advantage.

#LI-LR1
#LI-REMOTE

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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