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Practice Manager

General information

Location:

Noida - India - India

Function:

Customer Delivery/Implementation Services

Ref #:

20210017957

Description & Requirements

Description

The Practice Manager – Analytics and BI, manages a team of business intelligence focused experts that participates in the configuration of the UKG Dimensions Data Hub and Analytics solutions. The Analytics and BI team are also responsible for delivering custom reporting for the various UKG products using tools like Cognos, BIRT and Power BI. The manager also manages a team of consultants that provide first level of support to custom solutions that have been deployed.

The Practice Manager is responsible for working with cross functional leadership to understand the pipeline, prioritize workload for the team and ensure on-time delivery of the solution.

This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement. Manage a team of resources with the focus to drive Time to Live, enhanced customer experience and promote long term retention.

Responsibilities include:
• Manage a team of employees by providing goals, feedback, development, and continued learning
• Provide technical leadership and guidance to the team to ensure projects are completed within expectations
• Collaborate with peers to establish monthly delivery forecast that align with established organizational goals
• Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed
• Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful project delivery
• Monitor team member performance and productivity metrics
• Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves
• Ensure all personal and team administrative tasks are completed timely and accurately
• Ensure all personal are following the established best practices and methodologies
• Maintain fiscal responsibility within your team

Qualifications

• 7+ years of experience in Analytics and Business Intelligence, with 3+ years of people management experience
• Previous experience developing and deploying Datawarehouse type applications required
• Experience with a Reporting tool like Cognos, Microstrategy, BIRT or Power BI is required
• Knowledge of Google Cloud Platform or Azure or something similar is desired, but not required
• Knowledge of Python is desired, but not required
• Strong interpersonal and problem-solving skills
• Flexibility to work with peers in the US and Australia is required

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

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Kronos participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.

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