Skip to content

Principal Business Operations Program Manager

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


USA - USA - Remote

Description & Qualifications


UKG 1 is the foundation that unifies how UKG operates by delivering a fully integrated end-to-end solution that enables us to efficiently and consistently attract, service and support our customers. The Operational Readiness Team, a critical part of the UKG 1 Program, is focused on ensuring collective operational and customer readiness. The increased focus on operational readiness enables UKG to be prepared to take advantage of the capabilities that UKG 1 delivers to achieve our desired business outcomes. As the Principle Program Manager, you will be responsible for working with the Central Operational Readiness Team to define, align, and coordinate operational readiness activities, such as user acceptance testing (UAT), data validation and training, across functions.


Strategic Planning, Execution & Business Analysis
• Work with UKG 1 Operational Readiness Leadership to develop a comprehensive program plan, engagement model and operating rhythm
• Support the execution of the Operational Readiness program plan
• Support ongoing operational readiness activities, including: meeting leadership, program planning, employee feedback, communication and logistics
• Perform analysis to identify business needs and determine solutions to business problems

Cross-Functional Engagement
• Partner across functions to find ways to optimize how we work together to deliver on UKG 1’s desired Business Outcomes
• Collaborate with Central and Function Team Leads to drive consistency and continuous improvement related to stakeholder engagement and program management
• Communicate strategic program plans, portfolio updates and program status to key stakeholders

Subject Matter Expert & Coach
• Define and enable program management best practices across the Operational Readiness Team
• Act as a Subject Matter Expert to help drive successful program and operational outcomes
• Discover and execute forward-thinking and innovative ways to achieve business outcomes
• Identify develop, and implement tools and metrics to drive operational/program management success


•8+ years of project management experience with at least 4+ years leading complex enterprise programs
•Strong understanding of project and program management best practices and project methodology, tools, and techniques
•PMP, PMI or Agile/Scrum Master certification a plus
• Ability to work within an agile environment and history of coaching to teams
• Prior experience working with geographically distributed teams and partners
• Ability to influence across functional boundaries and across multiple organizational levels to drive results
• Accountable for driving optimal results for the business, while creating an environment of trust and collaboration
• Proven track record of delivering projects and programs from initiation through implementation
•Strong leadership and management skills
•Ability to influence and motivate teams and leaders across the enterprise
•Capable of finding innovative ways to solve problems

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado Pay Law

The pay range for this position in Colorado is $105,000 to $170,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG’s comprehensive benefits can be reviewed on our careers site at

This information is provided per the Colorado Equal Pay for Equal Work Act.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email