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Principal, Learning Facilitator

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Lowell - Massachusetts - United States, Weston - Florida - United States

Description & Qualifications


The Principal Learning Facilitator in the Finance Integration Program Office is responsible for creating and implementing a training and employee development strategy and content for the Global Finance team. Training needs evaluation, scoping for change management projects, working with SMEs to develop and deliver systems and process change requirements for impacted teams are key elements in this role. The incumbent will manage Global Finance’s internal and external resources used for training, development and change management. These learning and change management programs lead to strong skill building to keep pace with growing business needs and provide deeper engagement and understanding of Global Finance’s mission.


Development for Global Finance Team:
• Create talent development strategy for Finance U Krewers in line with strategic goals
• Lead Individual Contributor experience program architecture and design for the Finance function
• Manage technical tool learning support and serve as a SME liaison and program manager
• Manage knowledge sharing and learning sessions for Individual Contributors and Senior Leaders
• Evangelize and localize enterprise learning & development and pipeline programs
• Lead the development of Individual Contributor curriculum/learning paths for Finance core competencies
• Manage learning paths within LMS as an LMS administrator
• Conduct facilitation of targeted learning interventions
• Manage communications for all Learning Programs and activities and develop templates/standards as well as content as needed
• Manage third party vendor relationships for outsourced activities
• Liaise with HR Business Partner to collaborate on shared goals and corporate-wide resources available to Global Finance

Change Management Support for Global Finance Team:
• Analyze Change Impact Assessment and identify training needs to support change process
• Work with project team to identify SMEs to build and deliver training materials and training
• Identify and facilitate training connected to Change Management requirements
• Collaborate with and guide Business Unit Leaders through training elements of Change Management initiatives
• Create online reference materials so impacted team members can self-support--when appropriate--during change projects
• Identify best training methodology to support the learning process

Metrics and Governance for Global Finance
• Collaborate with other Finance and HR leaders to keep development activities in synch with overall FIPO operations
• Track and assess the level of development engagement and value, providing actionable information for leadership about the progress of Global Finance initiatives.
• Drive and cultivate UKG Core Values and Behaviors
• Assess ADKAR-Knowledge and Ability survey score results within the context of each initiative


• Minimum 8-10 years of experience in the areas of business training development and delivery
• Learning content planning, creation and delivery for complex global organizations
• Experience with Learning Management System tool and platform design and/or development
• Excellent communication and presentation skills, both written and verbal in English
• Results-focused, detail-oriented, and the ability to transform ambiguity into clarity
• Strong planning and organizing skills with the ability to manage multiple projects concurrently
• Ability to simplify complex topics and processes for sharing with teams
• Excellent interpersonal skills and ability to work effectively in a team environment
• Advanced influencing and leadership skills to direct cross-functional resources and resolve conflict

Desirable Requirements

• Cornerstone LMS Experience
• Curriculum Creation and Curation
• Learning Experience Design
• Program Architecture
• Vendor Management
• Microsoft Office Products

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.