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Process and Project Manager - Payroll

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Sofia - Bulgaria - Bulgaria

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

Description & Qualifications


As a Payroll Process Excellence Manager, you will be responsible for overseeing and optimizing the payroll processes within the organization. Your primary focus will be on streamlining operations, ensuring accuracy, and implementing best practices to enhance efficiency. You will collaborate with cross-functional teams to identify areas for improvement, design and implement process enhancements, and drive a culture of continuous improvement within the payroll function. Your key responsibilities :

Process Optimization:

- Evaluate existing payroll processes and identify opportunities for improvement.
- Develop and implement strategies to streamline and optimize payroll operations.
- Stay current with industry best practices and technology to enhance efficiency.

Quality Assurance:

- Establish and monitor key performance indicators (KPIs) to measure the accuracy and efficiency of payroll processes.
- Implement quality control measures to ensure payroll accuracy and compliance with relevant regulations.

Technology Integration:

- Collaborate with Product and Transformation teams to leverage technology solutions for payroll process automation.
- Identify and implement tools to enhance data accuracy, reduce errors, and improve overall efficiency.

Compliance and Risk Management:

- Stay informed about changes in payroll laws and regulations.
- Ensure that payroll processes comply with local, state, and federal laws.
- Develop and implement risk mitigation strategies related to payroll operations.

Cross-Functional Collaboration:

- Work closely with HR, Finance, and IT departments to align payroll processes with overall business objectives.
- Collaborate with internal and external stakeholders to address payroll-related issues and concerns.

Training and Development:

- Provide training to payroll staff on new processes, tools, and compliance requirements.
- Develop training materials and documentation for payroll procedures.

Continuous Improvement Culture:

- Foster a culture of continuous improvement within the payroll function.
- Encourage feedback from team members and implement changes based on insights and suggestions.


- Bachelor's degree in business, Finance, Project Management or related field.
- Several years of experience in payroll management, process improvement, or related roles.
- Experience in leading process improvement initiatives. 2 – 5 years
- Project management certificate or process improvement such as CAPM, SIX Sigma Yellow, Green Belt, Prince etc. Effective communication and interpersonal skills.

Preferred Skills:

- Strong understanding of payroll regulations, compliance requirements, and industry best practices.
- Experience with payroll software and technology solutions.
- Project management skills.
- Familiarity with BI or Project Management tools
- This job specification serves as a general guideline. The specific duties and responsibilities may change based on the evolving needs of the organization.-

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email