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Product Management Business Analyst

General Information

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Job Type:

Regular-Full Time


Atlanta - Georgia - USA, Boston - Massachusetts - USA, Branchburg - New Jersey - USA, Ft. Lauderdale - Florida - USA, Lowell - Massachusetts - USA, Miami - Florida - USA, Weston - Florida - USA

Description & Qualifications


As a Product Manager Business Analyst, you will work with our external and internal customers to define, analyze, and document custom application and feature solutions for new and existing customers. Projects require specific product knowledge, requirements interpretation and definition, and analytical design. Business Analysts are occasionally called upon to act as a Quality Analysts to assist with functional testing custom applications when needed. Embedded within a development team, you will work side by side with other Business Analysts, Quality Analysts and Developers to create applications and validate quality. In our highly collaborative environment, you will have the opportunity to continually grow as a business analyst and eventually help mentor others.

• Work directly with external and/or internal customers to define, analyze, and document business requirements for custom software applications
• Elicit information about business processes, use cases, and necessary data models to identify solutions that are efficient and provide customer value
• Interpret user requirements based on a given business need
• Facilitate requirements gathering and analysis sessions
• Negotiate requirement priorities across project stakeholders
• Develop “trusted adviser” relationships with clients to instill trust
• Create clear and concise documentation that serves the needs of both the client and UKG audiences
• Ensure customer understanding of requirements at various organizational levels
• Collaborate with multiple internal resources to design solution and ensure project team understanding
• Implement change-control, ensure scope is maintained, and escalate major scope changes as warranted
• Provide regular project status updates to client and project management
• Manage multiple simultaneous projects to meet client delivery dates
• Provide input on customs development methodology and process improvements
• When needed, test completed project against specification prior to project being delivered to client and facilitate user acceptance testing
• Ability to travel to annual team conference


• Bachelor’s degree or equivalent experience
• Experience with applicable UKGPro Software Products
• Knowledge of database concepts and Relational Database Systems
• Excellent written and oral communication
• Knowledge of business process, analysis, and specification writing
• Strong analytical and problem-solving ability
• Strong attention to detail
• Ability to manage expectations of self and others
• Ability to work alone or in a team environment
• Prior consulting experience
• Strong change control, task management and time management skills
• Experience with API’s, Microservices, Web Services and/or Forms
• Experience working directly with customers and end-users

Preferred Skills
• Agile/Kanban experience
• Experience with Payroll and Human Capital Management

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.