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Product Manager

General information


Lowell - Massachusetts - USA


Software & Product Development

Ref #:


Description & Requirements


UKG is looking for a Product Manager to help manage UKG's market-leading workforce management data collection products. A strong background and prior experience working with UKG’s TouchBase, TimeBase, and UTC products is required.

• Works directly with customers to understand their business objectives and product needs and translates these into product requirements.
• Works with product planning and development on new products, current product enhancements, and ensuring product differentiation in the market.
• Defines product features of releases and represents business requirements to the technology organization through product requirement documents.
• Supports engineering in resolving functional questions throughout the development effort.
• Defines and manages vehicles for collecting customer feedback.
• Participates with product marketing and service planning in an internal launch.
• Participates in sales and service training.
• Works with marketing, learning, product support, presales, and enablement teams in positioning products, designing demos, developing training courses, etc.
• Acts as a point of contact in guiding a cross-functional team to ensure whole-product readiness.


• Bachelor's degree in Engineering, Computer Science, Business Administration, or related discipline.
• A strong background and prior experience working with UKG’s TouchBase, TimeBase, and UTC products.
• Ability to travel domestically.
• Prior experience managing biometric products and technologies.
• Functional and technical knowledge of Workforce Management and Human Capital Management.
• Proven track record of working directly with customers, understanding and responding to their product and business needs.
• Ability to work successfully within a team and manage a dynamic environment with rapidly changing priorities.
• Able to guide individuals with different personalities and styles to a common outcome.
• Ability to inspire development teams without management authority.


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.