Skip to content

Product Owner/Business Analyst - MA, FL, GA, Toronto

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Lowell - Massachusetts - United States

Description & Qualifications


As a Product Management Business Analyst, you will provide in-depth analysis and support in the development of WFM Dimensions features and enhancements. This individual will need to have strong organizational and problem-solving skills while leading teams through the development process.

• Owns requirements definition and direction of features and enhancements.
• Defines epics, user stories and documents conditions of acceptance with input from other stakeholders (Product Managers, Architects, UX Designers, Developers, QA, Professional Services).
• Stocks the product backlog with actionable user stories; Prioritizes requirements and evaluates tradeoffs according to business value with the Product Manager (minimum viable product).
• Collaborates on detailed functional designs, working closely with development teams to deliver features on time with quality in a dynamic environment.
• Attends customer meetings to understand customer needs, keeping customer empathy front and center.
• Participates in organizational and customer readiness activities for new product releases by reviewing learning content and joining knowledge transfer events.
• Helps train other Product Managers and/or Business Analysts on tools, procedures, technology, standards, and guidelines.
• Communicates changes to multiple internal and external stakeholders.
• Recommends process improvements after reviewing and analyzing with impacted teams.


• Bachelor’s Degree in a business discipline or equivalent combination of education and experience
• 2 or more years of experience in a Product Owner or Business Analyst role, working knowledgeable of Jira and the SDLC.

• Excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders
• Strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers
• Strong ability to partner and work in a collaborative team environment to solve business problems
• Proven leadership, analytical, decision-making, and team building skills
• Exceptional partnership skills with ability to inspire and lead development team without management authority
• Excellent organizational and time management skills required to balance multiple priorities simultaneously

We have returned to each other at UKG and are working in a hybrid model! This means collaborating in person part time onsite, the rest of the week from home. UKG offices that this role can be tied to are Lowell MA, Atlanta or Alpharetta GA, Weston FL and Toronto Canada.


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email