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Product Owner, SRE Observability Platform

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Alpharetta - Georgia - United States, Atlanta - Georgia - United States

Description & Qualifications


The Observability Platform is a newly formed team within our Engineering, Product, Innovation, and Cloud organization. We have centralized ownership of our observability tooling and have been tasked with not only consolidating our existing systems but also considering these systems as a single product going forward. Given we intend to treat observability as a product, we are in search of a Product Owner.

In support of our culture, we are adopting a hybrid working model of 2-3 days per week in the office and the rest of the week from home. The UKG offices that this position can sit out of are to is Atlanta, GA, and Alpharetta, GA.

Job Responsibilities
• Defining the vision, ownership, and execution of our Observability roadmap for the Engineering, Product, Innovation, and Cloud organizations
• Delivering visibility into our systems via distributed tracing, logs, metrics, and more
• Working with SRE leadership and the Observability Platform teams on oversight of our backlogs, understanding user requirements, and release management
• Driving our Observability Roadmap and becoming a key interface for stakeholders
• Becoming the Subject Matter export for our Observability product


We’re looking for a combination of some of the following preferred qualifications, all are not required:
• 3+ years prior experience in software Product Owner/Product Manager role
• 2+ years project management experience
• Experience with agile processes and principles, particularly with teams new to agile
• Excellent communication and presentation skills, comfort presenting to all organizational levels
• Strong attention to detail and highly accountable
• Demonstrated flexibility and willingness to think outside the box
• Prior experience with working with log aggregation, metric/TSDB, distributed tracing, GCP/AWS


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email