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Sales Support Specialist - Healthcare & SME - West

General information


Arizona - Arizona - Remote, Bakersfield - California - USA, Bay Area - California - USA, California - California - Remote, Chandler - Arizona - USA, Eugene - Oregon - USA, Las Vegas - Nevada - USA, Los Angeles - California - USA, Medford - Oregon - USA, Nevada - Nevada - Remote, Oregon - Oregon - Remote, Phoenix - Arizona - USA, Portland - Oregon - USA, Scottsdale - Arizona - USA, Seattle - Washington - USA, Tigard - Oregon - USA, USA - USA - Remote, Washington - Washington - Remote



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Description & Requirements


UKG is seeking a highly motivated, detail-oriented, and customer-focused professional to join the Sales Operations team. The Sales Operations Specialist provides operational and strategic support to a group of Sales Executives. The Specialist is an integral partner to their Sales team and consistently ensures functional excellence and efficiencies.

Job responsibilities:

• Partner with the Sales team to deliver high-quality documentation for each sales opportunity
• Liaise with internal partners to assist with escalations and obtain approvals for special circumstance requests
• Think outside the box to align unique customer needs with UKG offerings
• Collaborate with cross-functional teams to meet or exceed customer expectations
• Innate ability to comprehend and comply with internal processes and policies, including auditing documents throughout the quote to order process to ensure high-quality output
• Update Salesforce throughout the sales cycle to ensure data integrity
• Onboard new Sales Executives to work efficiently with Sales Operations
• Innate ability to embrace evolving technologies to support business needs
• Willing to work extended hours to cover month/quarter/year-end business requirements
• Maintain customer support relationships with existing clients allowing sales to pursue additional opportunities
• Processing of executed contracts on behalf of sales and monitor them to ensure release and fulfillment


• 2+ years post-secondary education or relevant work experience in a sales or customer service environment
• Experience with Oracle, Salesforce, and Microsoft applications is strongly preferred
• Excellent written and verbal communication skills
• Flexible, self-motivated, and driven to achieve results
• Organized and able to multi-task in a fast-paced and demanding environment
• Availability for limited travel as needed (2-3 times annually)


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.