Description

As a Level 1 (L1) Associate Security and Threat Monitoring Analyst, you will be part of UKG’s Global Security Operations Centre (GSOC) team responding to suspicious/malicious activities as identified by the SIEM and/or submitted by a UKG customer/partner/end user. Leveraging your experience and UKG GSOC established response plans, you will triage incoming notables to determine; 1) validity; 2) accuracy; 3) priority; and identify and action on the appropriate actions through either a documented response plan or via escalation to L2/L3 as required. You will be part of UKG’s and will work closely with our L2/L3 analysts in the US and EU.
Shift Schedule:
• Flexibility to work different shifts (morning, afternoon, and night) on a rotational basis.
• Willingness to be on-call for emergency situations outside of regular hours.
Due to the nature of the work, you are required to have on-call duties on weekends.
Primary/Essential Duties and Key Responsibilities:
• Participate in a 24x7 monitoring capability
• Triage alerts or events of interest quickly
• Identify and ascertain accuracy of alert (true positive, false positive)
• Determine initial ticket priority
• Perform actions as documented or escalate to L2/L3 as required
• Update tickets as required
• Produce and dispatch notifications (templates) as required

Qualifications

Qualification:
• A bachelor’s degree in computer science, programming, or related field.
• 6 months to 3 years work experience in IT
• Advanced training certifications such as CEH, SSCP or CompTIA Security+ may be advantageous.
• Excellent verbal and written communication skills and interpersonal skills.
• Good anticipation, analytical, and problem-solving skills.
• The ability to remain current on the latest technology and best practices in information security.

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.